---
title: "Award of IT Service Management Suite"
ocid: "ocds-r6ebe6-0000762964"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000762964"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000762964.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000762964.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "ABERDEEN CITY COUNCIL"
published: "2024-04-04"
---

# Award of IT Service Management Suite

Buyer: ABERDEEN CITY COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000762964

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000762964)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000762964.json)

## Summary

The Aberdeen City Council has awarded a contract for the IT Service Management Suite directly to Computacenter (UK) Limited. The procurement process was conducted through a limited procurement method, with the award made without prior publication of a call for competition. The contract is now active, signed on 21st December 2023, with a value of £334,000. The contract falls outside the scope of the directive covering it, creating opportunities for businesses in the services sector.

This tender, initiated by Aberdeen City Council, has been successfully awarded to Computacenter (UK) Limited for the provision of IT services. Businesses in the IT sector that specialise in service management solutions could benefit from similar direct award opportunities. The award notice and related documents can be accessed on the Public Contracts Scotland website, providing transparency and visibility into the procurement process.

## Notice

Direct Award Call Off from Scottish Procurement Software Value Added Reseller Framework Ref: SP-21-034

### Lot Information

Lot 1

Direct award call off for ServiceNow service management suite through Scottish Procurement Software Value Added Reseller Framework

### Procurement Information

Direct Award Call-off from Scottish Procurement Software Value Added Framework, Ref:SP-21-034

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502437 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £334,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ABERDEEN CITY COUNCIL |
| Locality | ABERDEEN |
| Post town | Aberdeen |
| Postcode | AB16 5GB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM5 North Eastern Scotland |
| ITL 3 | TLM50 Aberdeen City and Aberdeenshire |
| Local authority | Aberdeen City |
| Electoral ward | Midstocket/Rosemount |
| Westminster constituency | Aberdeen North |
| Delivery location | TLM50 Aberdeen City and Aberdeenshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Apr 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502437

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502437
  Award of IT Service Management Suite - Direct Award Call Off from Scottish Procurement Software Value Added Reseller Framework Ref: SP-21-034

## Notice URLs

- http://
- http://www.aberdeencity.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000762964

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000762964. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000762964.json.