---
title: "ScotRail Payroll and Finance Services"
ocid: "ocds-r6ebe6-0000763198"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000763198"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000763198.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000763198.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTRAIL TRAINS LIMITED"
published: "2025-01-29"
---

# ScotRail Payroll and Finance Services

Buyer: SCOTRAIL TRAINS LIMITED  
Current stage: Award  
OCID: ocds-r6ebe6-0000763198

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## Summary

ScotRail Trains Limited, based in Glasgow, has completed the procurement process for its payroll and finance services, awarding a 24-month contract extension to Solvd. This tender concerns the Railway services sector and falls within the region of the UKM. ScotRail is implementing a new rostering, time, and attendance system, which affects the scope of the awarded services. This integration is expected to be fully implemented over the next 12-18 months. The procurement stage is now in the Award phase, and the contract was signed on 1 March 2024. The procurement method used was limited, extending an existing contract without open competition to avoid duplication of resources and costs during the transition period. 

This tender opportunity can foster business growth for companies specialising in outsourced business services, particularly within the finance and payroll management sectors. Businesses that excel in providing flexible and scalable solutions capable of integrating with new systems would be well-suited to compete for future phases once ScotRail completes the integration and revises its procurement strategy. SMEs with expertise in payroll, finance, and customer experience management may find this an ideal opportunity to showcase their capabilities and establish a significant client relationship with a major player in the rail transport industry.

## Notice

This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.

### Lot Information

Lot 1

This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.

### Procurement Information

This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522739 |
| Notice type | OJEU - F6 - Contract Award Notice (Utilities) |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTRAIL TRAINS LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 6HQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOLVD. |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79211000 - Accounting services
- 79211110 - Payroll management services
- 79211120 - Sales and purchases recording services

## Release History

- 29 Jan 2025 at 00:00 - Award - OJEU - F6 - Contract Award Notice (Utilities) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522739
- 8 Apr 2024 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502630

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502630
  ScotRail Payroll and Finance Services - This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522739
  ScotRail Payroll and Finance Services - This involves the variation to an existing contract which was procured whilst ScotRail was under the Abellio franchise ownership. The incumbent supplier (Transport UK t/a Solvd) supplies outsourced business services including finance, payroll and customer experience. A 24 month extension is being awarded to Solvd for the finance and payroll services. ScotRail, having carried out a procurement process, are in the process of implementing a new rostering, time and attendance system which supports the rostering of staff as well as recording daily hours worked and absence and leave management services for all staff. This will ultimately feed into and have an impact on the scope of services provided through this contract. This full implementation will take a period of 12-18 months. The full impact of this change will not be known until the implementation is complete and so to tender these services now will result in duplication of resource and cost as there would require to be an exercise now to develop the services which integrate with our current systems but would require to be carried out again because the services would need to change to integrate with the rostering system. Once the full integration of the rostering system is complete, the scope for these outsourced services can be fully understood, and ScotRail will devise and communicate the future procurement strategy for these services.

## Notice URLs

- http://
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000763198
- https://www.scotrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000763198. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000763198.json.