---
title: "Provision of Dynamic Scheduling Tool"
ocid: "ocds-r6ebe6-0000763433"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000763433"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000763433.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000763433.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH LANARKSHIRE COUNCIL"
published: "2024-04-10"
---

# Provision of Dynamic Scheduling Tool

Buyer: NORTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000763433

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## Summary

The North Lanarkshire Council has awarded a contract for the provision of a Dynamic Scheduling Tool under an open procurement procedure. The contract, valued at £2,209,000.00 GBP, was awarded to Computacenter (UK) Limited on 18th March 2024. The procurement aims to replace an existing solution called Advanced Kirona Job Manager, which is reaching its end of life. The opportunity falls under the goods category and is relevant to the ICT and general public services industry. The procurement process was completed on 10th April 2024.

This contract opportunity offers businesses in the technology and software solutions sector a chance to compete for providing advanced scheduling tools to support large and complex service delivery models, such as the Home Support Service managed by the North Lanarkshire Council. Businesses with experience in developing scalable solutions for workforce management and service optimisation would be well-suited to bid for this contract. The contract involves significant daily service demands and requires a provider capable of ensuring continuity of service and matching the right staff with the right skills efficiently.

## Notice

The Home Support Service supports around 3,500 people at any one time and deploys a workforce of over 1,400 Home Support Workers to provide personal and essential care and support to help people live safely in their own home for as long as possible. It is a large and complex service responsible for the safety, health and wellbeing of the most vulnerable in our communities. At peak times we provide over 6000 visits per day and can have up to 750 Home Support Workers on shift. We manage changes on a daily basis as the support we provide to our service users can change due to hospital admission or outpatient appointments, availability of Home Support Workers due to holidays or other absence and also needs to take account of the increasing number of people whose support requires multiple visits in a day, often involving two or more Home Support Workers to safely assist with transfers and personal care. Continuity of service and matching the right staff with the right skills to people who require support and at the right time are essential to the quality of care and support. This procurement is to replace an existing solution called Advanced Kirona Job Manager which is becoming end of life.

### Lot Information

Lot 1

Procurement of a replacement Scheduling system. The existing solution, Advanced Kirona Job Manager, is becoming end of life.. Call-off via Scottish Government Software Valued Added Re-seller Framework (SP-21-034).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502790 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,209,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LANARKSHIRE COUNCIL |
| Locality | MOTHERWELL |
| Post town | Motherwell |
| Postcode | ML1 1AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM34 North Lanarkshire |
| Local authority | North Lanarkshire |
| Electoral ward | Motherwell South East and Ravenscraig |
| Westminster constituency | Motherwell, Wishaw and Carluke |
| Delivery location | TLM84 North Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48332000 - Scheduling software package

## Release History

- 10 Apr 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502790

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR502790
  Provision of Dynamic Scheduling Tool - The Home Support Service supports around 3,500 people at any one time and deploys a workforce of over 1,400 Home Support Workers to provide personal and essential care and support to help people live safely in their own home for as long as possible. It is a large and complex service responsible for the safety, health and wellbeing of the most vulnerable in our communities. At peak times we provide over 6000 visits per day and can have up to 750 Home Support Workers on shift. We manage changes on a daily basis as the support we provide to our service users can change due to hospital admission or outpatient appointments, availability of Home Support Workers due to holidays or other absence and also needs to take account of the increasing number of people whose support requires multiple visits in a day, often involving two or more Home Support Workers to safely assist with transfers and personal care. Continuity of service and matching the right staff with the right skills to people who require support and at the right time are essential to the quality of care and support. This procurement is to replace an existing solution called Advanced Kirona Job Manager which is becoming end of life.

## Notice URLs

- http://
- http://www.northlanarkshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000763433

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000763433. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000763433.json.