---
title: "IT Service Desk Software"
ocid: "ocds-r6ebe6-0000764500"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000764500"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000764500.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000764500.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST LOTHIAN COUNCIL"
published: "2024-04-23"
---

# IT Service Desk Software

Buyer: EAST LOTHIAN COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000764500

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000764500)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000764500.json)

## Summary

The East Lothian Council has awarded a contract for "IT Service Desk Software" to Ivanti UK Ltd. The procurement process was initiated through a tender, with the contract value being £83,464.5 GBP. The procurement stage is complete, and the contract was signed on 27th March 2024. The location of the procurement is in East Lothian, UK. The industry category for the procurement is services under the main procurement category. The buying organisation is the East Lothian Council.

This tender for IT service desk software awarded by East Lothian Council presents business growth opportunities for suppliers of IT services, especially those experienced in providing service desk software solutions. Businesses in the technology sector adept at offering IT services tailored for local authorities may find this opportunity suitable for expanding their client base. The procurement method employed was an open procedure, facilitating fair competition among potential suppliers to secure the contract, promoting transparency and equal access to business opportunities.

## Notice

IT service desk software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503617 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £83,464 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST LOTHIAN COUNCIL |
| Locality | HADDINGTON, EAST LOTHIAN |
| Post town | Edinburgh |
| Postcode | EH41 3HA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM11 East Lothian and Midlothian |
| Local authority | East Lothian |
| Electoral ward | Haddington and Lammermuir |
| Westminster constituency | Lothian East |
| Delivery location | TLM73 East Lothian and Midlothian |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IVANTI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Apr 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503617

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503617
  IT Service Desk Software - IT service desk software

## Notice URLs

- http://
- http://www.eastlothian.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000764500

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000764500. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000764500.json.