---
title: "Unified Communications Maintenance"
ocid: "ocds-r6ebe6-0000765083"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000765083"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000765083.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000765083.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST AYRSHIRE COUNCIL"
published: "2024-05-01"
---

# Unified Communications Maintenance

Buyer: EAST AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000765083

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000765083)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000765083.json)

## Summary

The East Ayrshire Council has recently awarded a contract for "Unified Communications Maintenance" to Unify Holding UK 1 Limited. The procurement process was initiated in the form of a tender and has now reached the award stage. The contract involves services in the General public services category and is located in Kilmarnock, UK. The procurement method used was an open procedure. The contract has a value of £275,000 and was signed on 1st April 2024.

This tender for "Unified Communications Maintenance" by the East Ayrshire Council presents an opportunity for businesses in the services industry, particularly those offering IT and communication maintenance services. Companies that can provide support and maintenance for voice recording, analytics, gateways, and various applications within virtualised environments would be well-suited to compete for this contract. The procurement process is focused on delivering high-quality unified communications services, making it ideal for established firms with expertise in this field.

## Notice

Support and Maintenance of the following: ASC - Voice Recording (hosted within the virtualised environment) Softcom - Analytics (hosted within the virtualised environment) Mediatrix - a maximum of 100 Analogue Gateways Applications hosted within the virtualised environment: OpenScape Voice OpenScape Contact Centre Xpressions Deployment and Licencing Server OpenScape 4000 Openscape Contact Centre Deployment and Licencing Server Direct Award from CCS RM6116 Network Services 3 Framework

### Lot Information

Lot 1

Direct Award from CCS RM6116 Network Services 3 Framework for: Support and Maintenance of the following: ASC - Voice Recording (hosted within the virtualised environment) Softcom - Analytics (hosted within the virtualised environment) Mediatrix - a maximum of 100 Analogue Gateways Applications hosted within the virtualised environment: OpenScape Voice OpenScape Contact Centre Xpressions Deployment and Licencing Server OpenScape 4000

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY504360 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Apr 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £275,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST AYRSHIRE COUNCIL |
| Locality | KILMARNOCK |
| Post town | Kilmarnock |
| Postcode | KA3 7DD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | East Ayrshire |
| Electoral ward | Kilmarnock East and Hurlford |
| Westminster constituency | Kilmarnock and Loudoun |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIFY HOLDING UK 1 |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 75 - Administration, defence and social security services

### Codes

- 32412000 - Communications network
- 32412100 - Telecommunications network
- 75000000 - Administration, defence and social security services

## Release History

- 1 May 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY504360

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY504360
  Unified Communications Maintenance - Support and Maintenance of the following: ASC - Voice Recording (hosted within the virtualised environment) Softcom - Analytics (hosted within the virtualised environment) Mediatrix - a maximum of 100 Analogue Gateways Applications hosted within the virtualised environment: OpenScape Voice OpenScape Contact Centre Xpressions Deployment and Licencing Server OpenScape 4000 Openscape Contact Centre Deployment and Licencing Server Direct Award from CCS RM6116 Network Services 3 Framework

## Notice URLs

- http://
- http://www.east-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000765083

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000765083. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000765083.json.