---
title: "Decriminalised Parking Enforcement Back Office Support"
ocid: "ocds-r6ebe6-0000766216"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000766216"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000766216.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000766216.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "INVERCLYDE COUNCIL"
published: "2025-01-27"
---

# Decriminalised Parking Enforcement Back Office Support

Buyer: INVERCLYDE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000766216

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## Summary

Inverclyde Council, located in Greenock, UK, recently completed the procurement process for "Decriminalised Parking Enforcement Back Office Support". The contract, initially tendered on 4th June 2024 and awarded on 27th January 2025, aims to support the back-office system for the decriminalised parking enforcement scheme. The procurement falls under the "General public services" industry and involves an open procedure method. The contracted services are essential for handling parking violations, residents' and business parking permits, necessitating the contractor hold necessary licences and statutory obligations. The contract was awarded to Imperial Civil Enforcement Solutions for a value of £781,450, with an initial contract period signed starting on 20th September 2024.

This tender presents a growth opportunity for service providers specialising in parking enforcement systems with an established PCN processing and paperless permit systems already in operation. SMEs with expertise in UK public sector projects, including those who meet stringent qualifications and quality assurance requirements, can benefit. Inverclyde Council's needs include the issuance and management of up to 5,000 Penalty Charge Notices and 500 business parking permits annually, with future increases expected. Efficiently managing this contract can bolster business credentials and open further opportunities in public sector procurement.

## Notice

This Invitation to Tender is for a suitably qualified and experienced service provider to deliver the back-office system for the decriminalised parking enforcement scheme in Inverclyde, handling parking violations issued by Parking Attendants employed by Inverclyde Council and the administration of residents' and business parking permits in accordance with the Council's relevant Terms and Conditions. The service provider shall ensure they have the necessary licences, permits and all other statutory obligations and legal permit, permissions and consents which apply for such provision.

### Lot Information

Lot 1

Inverclyde Council introduced DPE (Decriminilised Parking Enforcement) during October 2014. The scheme handles parking violations for both on and off street parking spaces operated under both free short stay parking restrictions and paid long stay parking. The average yearly Penalty Charge Notices issued throughout the area is 5,000. In April 2016 Residents' Parking Permits were introduced in Greenock and we now have 8 permit holder zones in our 3 main town centres. Currently we issue approximately 390 residents' parking permits per year. The permits are paperless with the vehicle details held on the Parking Attendant's handheld computer. Within the term of the new contract we propose to introduce a Business Parking Permit Scheme where we propose to issue a maximum of 500 business parking permits per year. The number of PCNs issued are expected to increase as the result of enforcement action under the Transport (Scotland) Act 2019 for pavement parking, double parking and dropped kerb parking. The exact date for this enforcement is unknown at present. We estimate we will issue 1,000 PCNs per year. Inverclyde Council wishes to engage a Service Provider to provide back office support. It is envisaged that the successful bidder will have an established PCN processing and paperless permit systems already in operation which can accommodate the needs of Inverclyde Council.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: Inverclyde Council reserve the right to extend the contract on three (3) separate 12 month extension periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522547 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2025 |
| Submission deadline | 4 Jul 2024 |
| Future notice date | Not specified |
| Award date | 20 Sep 2024 |
| Contract period | Not specified |
| Recurrence | If the services are still required following expiry of this contract then it may be brought back to market. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £781,450 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INVERCLYDE COUNCIL |
| Locality | GREENOCK |
| Post town | Paisley |
| Postcode | PA15 1LX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Inverclyde |
| Electoral ward | Inverclyde North |
| Westminster constituency | Inverclyde and Renfrewshire West |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMPERIAL CIVIL ENFORCEMENT SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 98 - Other community, social and personal services

### Codes

- 48000000 - Software package and information systems
- 48400000 - Business transaction and personal business software package
- 98351110 - Parking enforcement services

## Release History

- 27 Jan 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522547
- 4 Jun 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN506699

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN506699
  Decriminalised Parking Enforcement Back Office Support - This Invitation to Tender is for a suitably qualified and experienced service provider to deliver the back-office system for the decriminalised parking enforcement scheme in Inverclyde, handling parking violations issued by Parking Attendants employed by Inverclyde Council and the administration of residents' and business parking permits in accordance with the Council's relevant Terms and Conditions. The service provider shall ensure they have the necessary licences, permits and all other statutory obligations and legal permit, permissions and consents which apply for such provision.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522547
  Decriminalised Parking Enforcement Back Office Support - This Invitation to Tender is for a suitably qualified and experienced service provider to deliver the back-office system for the decriminalised parking enforcement scheme in Inverclyde, handling parking violations issued by Parking Attendants employed by Inverclyde Council and the administration of residents' and business parking permits in accordance with the Council's relevant Terms and Conditions. The service provider shall ensure they have the necessary licences, permits and all other statutory obligations and legal permit, permissions and consents which apply for such provision.

## Notice URLs

- http://
- http://www.inverclyde.gov.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000766216
- https://www.publictendersscotland.publiccontractscotland.gov.uk/
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000766216. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000766216.json.