---
title: "HH127-23-CCS Community Engagement CRM"
ocid: "ocds-r6ebe6-0000768448"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000768448"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000768448.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000768448.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS HIGHLAND"
published: "2024-06-04"
---

# HH127-23-CCS Community Engagement CRM

Buyer: NHS HIGHLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000768448

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000768448)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000768448.json)

## Summary

The procurement process for the contract titled "HH127-23-CCS Community Engagement CRM" was awarded by NHS Highland. The contract falls under the Health industry category and was carried out in Inverness, UK. The procurement stage was the award stage, and the contract was signed on June 4, 2024, with a total value of £72,125 GBP.

This tender awarded to Granicus-Firmstep Ltd for the EngagementHQ Digital Engagement Platform presents an opportunity for businesses in the goods sector. Businesses offering digital engagement solutions would be well-suited to compete in this context. The procurement method used was an open procedure, creating a potential growth avenue for large-scale suppliers offering similar digital engagement solutions.

## Notice

EngagementHQ Digital Engagement Platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN506658 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jun 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £72,125 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HIGHLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 3BW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 4 Jun 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN506658

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN506658
  HH127-23-CCS Community Engagement CRM - EngagementHQ Digital Engagement Platform

## Notice URLs

- http://
- http://www.nhshighland.scot.nhs.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000768448

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000768448. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000768448.json.