---
title: "Provision of Telethon Fundraising Services"
ocid: "ocds-r6ebe6-0000769094"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000769094"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000769094.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000769094.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "UNIVERSITY OF STRATHCLYDE"
published: "2024-06-12"
---

# Provision of Telethon Fundraising Services

Buyer: UNIVERSITY OF STRATHCLYDE  
Current stage: Planning  
OCID: ocds-r6ebe6-0000769094

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## Summary

The University of Strathclyde, located in Glasgow, UK, has initiated a planning stage tender for the provision of Telethon Fundraising Services. The University aims to appoint a single supplier to support fundraising campaign activities, from set-up to performance reporting. The tender falls under the services category and presents an opportunity for businesses to engage in telethon fundraising, student recruitment, training, and alumni management.

The University of Strathclyde's procurement process is currently at the planning stage, with a future notice date set for 1st August 2024. Businesses well-suited to compete in this tender include those with expertise in fundraising services, training provision, and alumni network management. Key requirements include student caller recruitment, training, software provision, and ongoing campaign support. Interested parties must register by Friday the 28th June to engage in potential market discussions with the University.

## Notice

The University of Strathclyde is seeking to appoint a single supplier to support the Alumni and Development Office to develop fundraising telethon campaign activities from initial pre-campaign set-up, through to post campaign demobilisation and performance reporting.

### Lot Information

Lot 1

The Alumni and Development Office's capacity to generate income for the University depends on the department's ability to connect with University Alumni and secure philanthropic donations. The University is seeking to appoint a single supplier to support the ADO to develop fundraising telethon campaign activities from initial pre-campaign set-up, through to post campaign demobilisation and performance reporting. In addition, the supplier will support the ADO to manage the telethon campaign by recruiting, training and supervising students appointed to call and engage with the University's network of Alumni. A consultation between ADO and UOS Procurement identified the services the successful Supplier should deliver: Objectives -Establish and manage a successful telethon campaign that generates fundraised income in support of the Alumni Fund. -Build positive relationships with alumni and increase their affinity to Strathclyde. -Ensure a high standard of customer service is delivered when engaging with Alumni. -Inform Alumni network of opportunities to connect and increase engagement with the University. -Strengthen the University's reputation amongst the Alumni network through positive engagement with the telethon campaign student callers. Requirements -Support student caller recruitment for the Telethon campaign: The successful supplier will work with the Alumni Fund officer to develop a recruitment application form to capture student caller information. Upon retrieval of student application forms, the supplier will shortlist candidates and undertake telephone interviews with candidates. The supplier will then progress successful telephone interview candidates to a face to face interviews with the Alumni and Development Office. -Provision of student Telethon campaign training: Prior to the live phase of the campaign, the supplier will be responsible for training student callers to use the supplier's software, effectively engage with University Alumni, promote the University's activities and obtain philanthropic donations, while maintaining a high standard of customer service. The supplier will provide initial training for the entire student caller cohort and group or one-to one training support as and when required. The supplier will also provide appropriate ongoing training and development support to student callers throughout the live phase of the Telethon campaign. This will ensure student callers can effectively communicate with members of the University's Alumni network to promote the University and secure funding donations. -Delivery of a full managed telethon fundraising service: The successful supplier is required to commit to providing a fully managed service that can adapt to changing circumstances regarding impacts from UK Government Covid pandemic guidelines. This service will include but not be limited to; - Support the development of the initial telethon campaign project plan, - The provision of a call room supervisor, - Data analysis and performance reporting throughout the duration of the telethon campaign. Key dates for reporting analysis and performance to the ADO will be confirmed during the contract kick-off meeting with the ADO. - Safe and secure telethon fundraising software which will have the capability to monitor performance and communicate with students during live calls with Alumni, - Back end software support for the duration of the contract, - Processing and administration of gifts from Alumni. -Management of the University's pool of Alumni: It is the responsibility of the supplier to analyse and manage the University's telethon pool of approximately 8,000 - 10,000 Alumni across the UK and North America. The supplier will be required to categorise the Alumni pool, prioritise Alumni for student callers to contact and supervise students engaging with Alumni.. The University of Strathclyde may conduct further market engagement with interested parties. As such, all interested parties must register their interest no later than Friday the 28th June.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN507350 |
| Notice type | PCS Notice - Website Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2024 |
| Submission deadline | Not specified |
| Future notice date | 1 Aug 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF STRATHCLYDE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G1 1XQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79510000 - Telephone-answering services

## Release History

- 12 Jun 2024 at 00:00 - Planning - PCS Notice - Website Prior Information Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN507350

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN507350
  Provision of Telethon Fundraising Services - The University of Strathclyde is seeking to appoint a single supplier to support the Alumni and Development Office to develop fundraising telethon campaign activities from initial pre-campaign set-up, through to post campaign demobilisation and performance reporting.

## Notice URLs

- http://
- http://www.strath.ac.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000769094
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=769094

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000769094. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000769094.json.