---
title: "NHS Western Isles Unified Communications Solution"
ocid: "ocds-r6ebe6-0000769534"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000769534"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000769534.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000769534.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "NHS WESTERN ISLES"
published: "2024-07-12"
---

# NHS Western Isles Unified Communications Solution

Buyer: NHS WESTERN ISLES  
Current stage: Tender  
OCID: ocds-r6ebe6-0000769534

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000769534)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000769534.json)

## Summary

The NHS Western Isles is seeking a Unified Communications Solution through a tender process. The procurement is for a cloud-based unified communications system to replace the current analogue telephony network and switchboard. Key dates include an amendment availability deadline on July 22 and the opening of tenders on July 23. The procurement is in the main procurement category of goods with a procurement method of open procedure.

This tender by NHS Western Isles provides an opportunity for businesses in the telecommunications or technology sector to compete. Companies offering cloud-based communications solutions with integration capabilities are well-suited for this procurement. The tender process offers a chance for business growth in providing innovative and efficient communication services to healthcare facilities in the Western Isles of Scotland, ultimately supporting NHS operations and patient care.

## Notice

The requirement is for a fully cloud based unified communications system to replace the current analogue telephony network and switch board.

### Lot Information

Lot 1

The requirement is for a cloud based communications solution to replace the current analogue telephony network and obsolete switchboard / reception console. We are also interested in integration with other current and future digital services such as Microsoft Teams, Electronic patient records, Virtual reception and FAQ.

Options: Prices for additional catalogue items and add-on services not specified in the tender may be submitted as part of the response.

Renewal: 2 opportunities for extensions of 12 months - making a total of 60 months before re-tender

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL509771 |
| Notice type | OJEU - F14 - Corrigendum |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jul 2024 |
| Submission deadline | 15 Jul 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | This will be an ongoing requirement re-tendered every 3-5 years |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WESTERN ISLES |
| Locality | ISLE OF LEWIS |
| Post town | Outer Hebrides |
| Postcode | HS1 2BB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Na h-Eileanan Siar |
| Electoral ward | Steòrnabhagh a Deas |
| Westminster constituency | Na h-Eileanan an Iar |
| Delivery location | TLM64 Na h-Eileanan Siar |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32524000 - Telecommunications system

## Release History

- 12 Jul 2024 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL509771
- 14 Jun 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN507530

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN507530&idx=1
  14th June 2024 - Request for Proposals
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN507530&idx=2
  14th June 2024 - RFP MoSCoW Template
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN507530
  NHS Western Isles Unified Communications Solution - The requirement is for a fully cloud based unified communications system to replace the current analogue telephony network and switch board.

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=769534
- http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx
- http://www.wihb.scot.nhs.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000769534
- https://www.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000769534. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000769534.json.