---
title: "Provision of a Revenues and Benefits Management Solution"
ocid: "ocds-r6ebe6-0000773733"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000773733"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000773733.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000773733.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "FALKIRK COUNCIL"
published: "2024-07-30"
---

# Provision of a Revenues and Benefits Management Solution

Buyer: FALKIRK COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000773733

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## Summary

Falkirk Council has awarded a contract for the provision of a Revenues and Benefits Management Solution, essential for handling billing, collection, and recovery of Council Tax and Non-Domestic Rates, along with the administration of Housing and Council Tax Benefit. This contract includes added functionalities like auto processing interfaces, eBilling, and enhanced discretionary payments. The procurement falls under the industry category of general public services and is catered to the UK region with specific delivery to UKM76. The procurement method utilised was a direct award from the Crown Commercial Services framework RM6259. The contract was signed on 24th June 2024 with the tender process marked as complete. The contract, valued at £1,731,984, began on 24th July 2024. The supplier selected for this contract is Civica UK Limited, indicating a thorough selection process where only one provider met all the requirements post evaluation.

This tender represents significant business growth opportunities, particularly for suppliers of vertical application solutions and related IT services. Businesses with expertise in revenues and benefits systems, eBilling, and automated payment processing might find this contract particularly aligning with their service offerings. Large enterprises like Civica UK Limited, rather than SMEs, would be well-suited due to the scale and specific nature of requirements. This opportunity also underscores the importance of staying attuned to framework agreements like those provided by the Crown Commercial Services, which can streamline procurement processes and open doors for direct awards and sizeable contracts.

## Notice

The Provision of a Revenue and Benefits Management Solution enables Falkirk Council to fulfil its statutory duties and responsibilities in relation to the billing, collection, and recovery of Council Tax and Non-Domestic Rates. It also supports the administration of Housing and Council Tax Benefit. The contract provides additional functionality and modules to enable auto processing interfaces, eBilling, and enhanced discretionary payments.

### Lot Information

Lot 1

This award is a call-off from the Crown Commercial Services framework for Vertical Application Solutions RM6259 and followed the procedure as set out in Schedule 7 (Call-Off Award Procedure) namely section 2. "2.1 Subject to Paragraph 1.2 above the Buyer awarding a Call-Off Contract under this Contract without holding a further competition shall: 2.1.1 develop a clear Statement of Requirements; 2.1.2 apply the direct award criteria to the Suppliers' catalogues and description of the Deliverables as set out in Framework Schedule 1 (Specification) and Framework Schedule 2 (Framework Tender) for all Suppliers capable of meeting the Statement of Requirements in order to establish which Supplier provides the most economically advantageous solution; and 2.1.3 on the basis set out above, award the Call-Off Contract with the successful Supplier in accordance with Paragraph 6 below." After carrying out the procedure defined in clause 2.1.2, only one provider met all of our requirements.

### Procurement Information

This award is a call-off from the Crown Commercial Services framework for Vertical Application Solutions RM6259 and followed the procedure as set out in Schedule 7 (Call-Off Award Procedure) namely section 2. "2.1 Subject to Paragraph 1.2 above the Buyer awarding a Call-Off Contract under this Contract without holding a further competition shall: 2.1.1 develop a clear Statement of Requirements; 2.1.2 apply the direct award criteria to the Suppliers' catalogues and description of the Deliverables as set out in Framework Schedule 1 (Specification) and Framework Schedule 2 (Framework Tender) for all Suppliers capable of meeting the Statement of Requirements in order to establish which Supplier provides the most economically advantageous solution; and 2.1.3 on the basis set out above, award the Call-Off Contract with the successful Supplier in accordance with Paragraph 6 below." After carrying out the procedure defined in clause 2.1.2, only one provider met all of our requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL510952 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,731,984 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FALKIRK COUNCIL |
| Locality | LARBERT |
| Post town | Falkirk and Stirling |
| Postcode | FK5 4RU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM12 Falkirk |
| Local authority | Falkirk |
| Electoral ward | Bonnybridge and Larbert |
| Westminster constituency | Alloa and Grangemouth |
| Delivery location | TLM76 Falkirk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 30 Jul 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL510952

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL510952
  Provision of a Revenues and Benefits Management Solution - The Provision of a Revenue and Benefits Management Solution enables Falkirk Council to fulfil its statutory duties and responsibilities in relation to the billing, collection, and recovery of Council Tax and Non-Domestic Rates. It also supports the administration of Housing and Council Tax Benefit. The contract provides additional functionality and modules to enable auto processing interfaces, eBilling, and enhanced discretionary payments.

## Notice URLs

- http://
- http://www.falkirk.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000773733

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000773733. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000773733.json.