---
title: "Housing and Finance Integrated System for North Glasgow Housing Association"
ocid: "ocds-r6ebe6-0000774502"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000774502"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000774502.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000774502.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NORTH GLASGOW HOUSING ASSOCIATION LTD."
published: "2024-11-28"
---

# Housing and Finance Integrated System for North Glasgow Housing Association

Buyer: NORTH GLASGOW HOUSING ASSOCIATION LTD.  
Current stage: Award  
OCID: ocds-r6ebe6-0000774502

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## Summary

North Glasgow Housing Association Ltd. has completed a public procurement process for the implementation of a Housing and Finance Integrated System, focusing on cloud-based IT applications for integrated housing and finance management. Located at 50 Reidhouse Street, Glasgow, the Association seeks modern solutions for CRM, rent and tenancy management, reactive and planned repairs, financial management, and reporting. The tender, following an open procedure, has progressed through the award stage, with significant activities culminating on 28th November 2024. The procurement category is services within the housing and community amenities industry (CPV: 72000000). The total contract value is £675,000, and the contract was signed on 26th November 2024.

This tender offers significant business growth opportunities, particularly for firms specialising in Software as a Service (SaaS) solutions for housing associations. It particularly benefits businesses experienced in providing integrated systems that enhance operational efficiency and decision-making through real-time data and automated workflows. Additionally, enterprises offering comprehensive training, support, and ongoing software upgrades will find this contract highly suitable. The awarded company, HomeMaster, reflecting a competitive procurement landscape with a focus on high-quality service provision under an open procedure, creates numerous prospects for SMEs in the IT and housing services sectors.

## Notice

North Glasgow Housing Association is looking to upgrade to a fully hosted, secure Cloud-based IT application (SaaS) for integrated housing and finance management that enables data driven decisions and meets the needs of a modern, medium-sized Scottish housing association that may or may not return to development activities in the future. The integrated system will have the following facilities. CRM system, Rent management, Tenancy management, Reactive repairs, Planned and cyclical repairs, Financial management, Warnings and alerts, Dashboards and reports. Contract management would be desirable. The successful bidder will implement the system, provide training and support as well as software upgrades.

### Lot Information

Lot 1

North Glasgow Housing Association wish to engage the services of a supplier who has experience of providing integrated housing and finance management software as a service (SaaS) for Housing Associations (preferably Scottish Housing Associations). The system must be easy and intuitive to use for staff and other users, provide real-time information and reports including dashboards, be cost effective, be fully integrated, include automated workflows to improve efficiency, meet the appropriate security standards and be accessed from anywhere. Our customers (tenants) and contractors will access the system. For further details please see the HMS and FMS tender document.

Renewal: Option to extend by up to 60 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV519199 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2024 |
| Submission deadline | 13 Sep 2024 |
| Future notice date | Not specified |
| Award date | 26 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £675,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH GLASGOW HOUSING ASSOCIATION LTD. |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G21 4LS |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Springburn/Robroyston |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOMEMASTER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Nov 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV519199
- 6 Aug 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511495

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=1
  6th August 2024 - HMS and FMS tender document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=2
  6th August 2024 - Appendix ! Tender Return Document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=3
  6th August 2024 - Appendix 1A tender return document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=4
  6th August 2024 - Appendix 2 Conflict of interest
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=5
  6th August 2024 - Appendix 3 Draft data sharing agreement
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=6
  6th August 2024 - Appendix 4 Freedom of information statement
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=7
  6th August 2024 - Appendix 5 Form of tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=8
  6th August 2024 - Appendix 6 Declaration of compliance equality and diversity
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=9
  6th August 2024 - Appendix 6 Equality and Diversity policy
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511495&idx=10
  6th August 2024 - SPD NGHA
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511495
  Housing and Finance Integrated System for North Glasgow Housing Association - North Glasgow Housing Association is looking to upgrade to a fully hosted, secure Cloud-based IT application (SaaS) for integrated housing and finance management that enables data driven decisions and meets the needs of a modern, medium-sized Scottish housing association that may or may not return to development activities in the future. The integrated system will have the following facilities. CRM system, Rent management, Tenancy management, Reactive repairs, Planned and cyclical repairs, Financial management, Warnings and alerts, Dashboards and reports. Contract management would be desirable. The successful bidder will implement the system, provide training and support as well as software upgrades.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV519199
  Housing and Finance Integrated System for North Glasgow Housing Association - North Glasgow Housing Association is looking to upgrade to a fully hosted, secure Cloud-based IT application (SaaS) for integrated housing and finance management that enables data driven decisions and meets the needs of a modern, medium-sized Scottish housing association that may or may not return to development activities in the future. The integrated system will have the following facilities. CRM system, Rent management, Tenancy management, Reactive repairs, Planned and cyclical repairs, Financial management, Warnings and alerts, Dashboards and reports. Contract management would be desirable. The successful bidder will implement the system, provide training and support as well as software upgrades.

## Notice URLs

- http://
- http://www.nghomes.net
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000774502
- https://homemaster.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000774502. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000774502.json.