---
title: "PIN for Supply of Customer Information Screens at ScotRail Stations"
ocid: "ocds-r6ebe6-0000774565"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000774565"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000774565.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000774565.json"
source: "Public Contracts Scotland"
current_stage: "Planning"
buyer: "SCOTRAIL TRAINS LIMITED"
published: "2024-08-09"
---

# PIN for Supply of Customer Information Screens at ScotRail Stations

Buyer: SCOTRAIL TRAINS LIMITED  
Current stage: Planning  
OCID: ocds-r6ebe6-0000774565

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## Summary

ScotRail Trains Limited is initiating the procurement process for updating customer information screens across its stations. This procurement falls within the railway services industry category and is currently in the planning stage. Located in Glasgow, ScotRail aims to engage with market participants through a Periodic Indicative Notice (PIN) to form a single-supplier framework for supplying and delivering the updated Customer Information Screens (CIS) and related consumables. The procurement process is scheduled to progress with further communication expected by 28th August 2024, and the activity is governed by the legal basis set out in directive 32014L0025.

This tender presents significant opportunities for businesses within the technology and electronics sectors, particularly those specialising in digital display solutions. A single-supplier framework over a span of at least five years ensures a strategic partnership with ScotRail, providing a stable and consistent demand for the supplier's products and services. Companies with expertise in manufacturing and delivering advanced information screens, alongside the ability to comply with the latest technological standards, will find this opportunity particularly suited to them. Engaging in this procurement process could secure long-term business growth through a sustained partnership with a major transport operator. ScotRail's commitment to modernising its infrastructure implies potential for additional related business opportunities in the future.

## Notice

ScotRail have a requirement to update Customer Information Screens throughout acorss the ScoRail estate. This Periodic Indicative Notice is to engage with the market for the provision of a single supplier framework for the supply and delivery of Customer Information Screens (CIS) and related consumables. Interested parties are asked to complete some market engagement questions on the Wax Portal: https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx

### Lot Information

Lot 1

ScotRail are looking to engage with the market to procure a single supplier framework for Customer Information Screens. CISs are used throughout ScotRail to provide information to customers on live train information. Scotrail a looking to replace outdated screens across the estate over the next 5 years and this PIN will assist in the procurement of these services. A single-supplier framework of at least 5 years will allow ScotRail to phase the implementation of screens, ensure consistency across the estate with one supplier and create a more strategic partnership to help utilise the most up to date technology.. More information on the technical requirements and timescales is available on the Wax Portal: interested parties are asked to complete some market engagement questions on the Wax Portal: https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511750 |
| Notice type | OJEU - F4 - Prior Information Notice (Utilities) |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | 28 Aug 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTRAIL TRAINS LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 6HQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 31523000 - Illuminated signs and nameplates
- 31523200 - Permanent message signs
- 32351200 - Screens
- 32500000 - Telecommunications equipment and supplies

## Release History

- 9 Aug 2024 at 00:00 - Planning - OJEU - F4 - Prior Information Notice (Utilities) - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511750

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511750
  PIN for Supply of Customer Information Screens at ScotRail Stations - ScotRail have a requirement to update Customer Information Screens throughout acorss the ScoRail estate. This Periodic Indicative Notice is to engage with the market for the provision of a single supplier framework for the supply and delivery of Customer Information Screens (CIS) and related consumables. Interested parties are asked to complete some market engagement questions on the Wax Portal: https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx

## Notice URLs

- http://
- http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=774565
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000774565
- https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx
- https://www.scotrail.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000774565. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000774565.json.
