---
title: "CT1298 - Licencing, Maintenance & Servicing of Falcon Software & Scanning Equipment"
ocid: "ocds-r6ebe6-0000777682"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000777682"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000777682.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000777682.json"
source: "Public Contracts Scotland"
current_stage: "Tender"
buyer: "THE CITY OF EDINBURGH COUNCIL"
published: "2024-09-11"
---

# CT1298 - Licencing, Maintenance & Servicing of Falcon Software & Scanning Equipment

Buyer: THE CITY OF EDINBURGH COUNCIL  
Current stage: Tender  
OCID: ocds-r6ebe6-0000777682

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## Summary

The City of Edinburgh Council is seeking tenders for the licencing, maintenance, and servicing of Falcon software and scanning equipment under tender ID CT1298. This procurement process is in the tender stage, with key services needed by the Customer and Print, Mail and Scan Team for three Falcon scanners. The service involves a call-out schedule for maintenance and servicing, alongside management of annual licences. Located at Unit 1, Flassches Yard, South Gyle Industrial Estate in Edinburgh, the procurement is open for electronic submission through the Public Contracts Scotland website until 12:00 PM on 10th October 2024. The process follows an open procedure, aiming to secure services in the industry category of general public services (CPV: 50310000) with a projected contract duration of 36 months and a potential 12-month extension.

This tender represents substantial growth opportunities for businesses specialising in industrial scanning equipment maintenance and software licencing. Companies with expertise in servicing complex scanning systems and managing software licences will find this procurement particularly well-suited to their capabilities. In addition to the technical nature of the services required, businesses must demonstrate adherence to the economic and technical selection criteria and commit to community benefits, including paying the real Living Wage to staff involved in service delivery. Successful companies can benefit from a long-term contract with the potential for an extension, providing a stable revenue stream and enhancing their portfolio of public sector clients.

## Notice

The Council's Customer and Print, Mail and Scan Team require a supply of maintenance and repair services for our industrial Scanning equipment (3 x Falcon scanners). The scope of the service requirements include a maintenance and servicing call-out schedule, and management of associated annual licenses.

### Lot Information

Lot 1

The Council's Customer and Print, Mail and Scan Team require a supply of maintenance and repair services for our industrial Scanning equipment (3 x Falcon scanners). The scope of the service requirements include a maintenance and servicing call-out schedule, and management of associated annual licenses. The Print, Mail and Scan Team use the industrial scanners for processing all incoming mail (Digital Mailroom Assistant), where after the scanned mail is then emailed onto the intended recipient. In addition to this, there is a variety of other purposes where the scanners are used: FOI's, SAR's, HR filing records, Pension information, Housing Title Deeds, Criminal Justice files, Gas Certificates for our Property & Maintenance Team, and numerous other departmental specific information used across the organisation.

Renewal: 36 month initial contract, with additional 12 month extension option.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP513985 |
| Notice type | PCS Notice - Website Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Sep 2024 |
| Submission deadline | 10 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CITY OF EDINBURGH COUNCIL |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 8BG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 48218000 - License management software package
- 50000000 - Repair and maintenance services
- 50310000 - Maintenance and repair of office machinery

## Release History

- 11 Sep 2024 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP513985

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP513985&idx=2
  11th September 2024 - Schedule 1 - Specification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP513985&idx=3
  11th September 2024 - Schedule 2 - Pricing
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP513985&idx=4
  11th September 2024 - Schedule 3 - ITT Technical Questions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP513985&idx=5
  11th September 2024 - Schedule 4 - Terms & Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP513985&idx=6
  11th September 2024 - Schedule 5 - Community Benefits
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP513985&idx=7
  11th September 2024 - Schedule 6 - Climate Change Plan
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP513985&idx=8
  11th September 2024 - Schedule 7 - Tender Acceptance
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP513985&idx=1
  11th September 2024 - Instructions to Tender
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP513985
  CT1298 - Licencing, Maintenance & Servicing of Falcon Software & Scanning Equipment - The Council's Customer and Print, Mail and Scan Team require a supply of maintenance and repair services for our industrial Scanning equipment (3 x Falcon scanners). The scope of the service requirements include a maintenance and servicing call-out schedule, and management of associated annual licenses.

## Notice URLs

- http://
- http://www.edinburgh.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000777682
- https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
- https://www.publiccontractsscotland.gov.uk/
- https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=777682
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=777682
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000777682. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000777682.json.