---
title: "Award of Internet Protocol Telephony (IPT) Software Licences, Support and Hardware Upgrade (GCU)"
ocid: "ocds-r6ebe6-0000780472"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780472"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000780472.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000780472.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "GLASGOW CALEDONIAN UNIVERSITY"
published: "2024-11-08"
---

# Award of Internet Protocol Telephony (IPT) Software Licences, Support and Hardware Upgrade (GCU)

Buyer: GLASGOW CALEDONIAN UNIVERSITY  
Current stage: Award  
OCID: ocds-r6ebe6-0000780472

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780472)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000780472.json)

## Summary

Glasgow Caledonian University has awarded a contract for the procurement of Internet Protocol Telephony (IPT) software licences, support, and hardware upgrade. This procurement process, which falls under the education industry category, was conducted using an open procedure method. The contract, valued at £285,243.75 GBP, is aimed at replacing the existing IPT estate with a newer solution that includes continuous maintenance support for hardware and software. The details of the procurement process were finalised in the award stage, with the contract being signed on 28 March 2024. The main delivery location for this contract is Glasgow, at the university's campus located at 70 Cowcaddens Road.

This tender presents significant opportunities for businesses specialising in information technology and communication systems, particularly those with experience in delivering end-to-end telephony solutions. Larger enterprises in the software and hardware maintenance sectors would find this contract well-suited to leverage their expertise and resources, offering prospects for business growth and consolidation within the sector. With the commitment to continuous support for the next three years, suppliers provide vital assurance for business continuity, making it an attractive contract for companies looking to establish long-term partnerships with a reputable educational institution.

## Notice

A solution to replace the existing IPT estate due to the current solution being end of support/life. The new solution will provide continuous maintenance support to hardware, software and support services. The proposal will provide business continuity for the next 3 years which will allow for a detailed review of the entire IPT estate.

### Lot Information

Lot 1

A solution to replace the existing IPT estate due to the current solution being end of support/life. The new solution will provide continuous maintenance support to hardware, software and support services. The proposal will provide business continuity for the next 3 years which will allow for a detailed review of the entire IPT estate.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV518002 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £285,243 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLASGOW CALEDONIAN UNIVERSITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 0BA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32428000 - Network upgrade

## Release History

- 8 Nov 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV518002

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV518002
  Award of Internet Protocol Telephony (IPT) Software Licences, Support and Hardware Upgrade (GCU) - A solution to replace the existing IPT estate due to the current solution being end of support/life. The new solution will provide continuous maintenance support to hardware, software and support services. The proposal will provide business continuity for the next 3 years which will allow for a detailed review of the entire IPT estate.

## Notice URLs

- http://
- http://www.gcu.ac.uk/procurement
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000780472

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780472. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000780472.json.