---
title: "Care at Home Call Monitoring & Job Management System"
ocid: "ocds-r6ebe6-0000780534"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780534"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000780534.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000780534.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST AYRSHIRE COUNCIL"
published: "2024-10-18"
---

# Care at Home Call Monitoring & Job Management System

Buyer: EAST AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000780534

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780534)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000780534.json)

## Summary

East Ayrshire Council has recently concluded the procurement process for the provision of a "Care at Home Call Monitoring & Job Management System". The industry category for this tender is General Public Services, specifically focusing on care services within the East Ayrshire region. After a limited procurement method utilising the Crown Commercial Services G-Cloud 13 Framework (Lot 2 - Cloud Software), the contract was awarded to TotalMobile Limited. The process reached the award stage on 18th October 2024, with the contract, valued at £850,000, being signed on 5th September 2024. There was no prior call for competition published, reflecting an award procedure consistent with the defined procurement rationale outside the directive's scope.

This tender presents significant growth opportunities for businesses that specialise in cloud software solutions for healthcare and public service management. Companies with expertise in developing and managing call monitoring and job management systems would find such contracts particularly beneficial. Large enterprises like TotalMobile Limited, exemplified by their success in this tender, are well-suited due to their ability to meet complex service requirements and leverage existing frameworks like G-Cloud. SMEs with innovative cloud-based solutions can look for similar frameworks to expand their market reach and establish themselves in the public sector domain.

## Notice

Care at home call monitoring and job management system

### Lot Information

Lot 1

Provision of a Care at Home Call Monitoring System and Job Management System. This is a call-off from Crown Commercial Services G-Cloud 13 Framework (RN1557.13), Lot 2 (Cloud Software).

### Procurement Information

This is a call-off from Crown Commercial Services G-Cloud 13 Framework (RM1557.13), Lot 2 (Cloud Software)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT516483 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £850,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST AYRSHIRE COUNCIL |
| Locality | KILMARNOCK |
| Post town | Kilmarnock |
| Postcode | KA3 7BU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | East Ayrshire |
| Electoral ward | Kilmarnock East and Hurlford |
| Westminster constituency | Kilmarnock and Loudoun |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOTALMOBILE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 18 Oct 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT516483

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT516483
  Care at Home Call Monitoring & Job Management System - Care at home call monitoring and job management system

## Notice URLs

- http://
- http://www.east-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000780534

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780534. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000780534.json.