---
title: "PKC13060 Auto Attendant System - Support and Managed Services"
ocid: "ocds-r6ebe6-0000780642"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780642"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000780642.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000780642.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "PERTH & KINROSS COUNCIL"
published: "2024-10-15"
---

# PKC13060 Auto Attendant System - Support and Managed Services

Buyer: PERTH & KINROSS COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000780642

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780642)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000780642.json)

## Summary

Perth & Kinross Council has awarded a contract for the "PKC13060 Auto Attendant System - Support and Managed Services" under a limited procurement process. This procurement, within the industry category of general public services, covers the region of UKM77. The contract was awarded to Netcall Technology Limited on 15 October 2024, with the procurement stage now marked as complete. The expertise required justified an award procedure without the prior publication of a call for competition, as the selected supplier fulfilled the needed technical specifications. Key details on the tender and the contracting organisation are available on the provided web pages.

This tender offers significant opportunities for businesses specialising in technology and telecommunications services, particularly those with capabilities in support and managed services for Auto Attendant Systems. Companies with a robust technical foundation and the capability to ensure continuous managed services would find this type of procurement particularly rewarding. It illustrates the kind of highly specialised service contracts that may be beneficial for businesses seeking to expand in the public sector, especially if they can provide unique or technically advanced solutions.

## Notice

Auto Attendant System - Support and Managed Services

### Lot Information

Lot 1

Procurement of an Auto Attendant System and related support and Managed Services

### Procurement Information

System/service only available from selected supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT516244 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £15,940 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PERTH & KINROSS COUNCIL |
| Locality | PERTH |
| Post town | Perth |
| Postcode | PH1 5PH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Perth and Kinross |
| Electoral ward | Perth City Centre |
| Westminster constituency | Perth and Kinross-shire |
| Delivery location | TLM77 Perth and Kinross, and Stirling |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 15 Oct 2024 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT516244

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT516244
  PKC13060 Auto Attendant System - Support and Managed Services - Auto Attendant System - Support and Managed Services

## Notice URLs

- http://
- http://www.pkc.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000780642

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000780642. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000780642.json.