--- title: "Award of DLGH - Building Standards National Customer Satisfaction Survey" ocid: "ocds-r6ebe6-0000781726" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000781726" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000781726.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000781726.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "SCOTTISH GOVERNMENT" published: "2024-12-11" --- # Award of DLGH - Building Standards National Customer Satisfaction Survey Buyer: SCOTTISH GOVERNMENT Current stage: Award OCID: ocds-r6ebe6-0000781726 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000781726) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000781726.json) ## Summary The Scottish Government has awarded a contract titled "Award of DLGH - Building Standards National Customer Satisfaction Survey" within the services category. The project aims to provide a digital solution for a National Customer Satisfaction Survey for the 32 local authority building standards services in Scotland. The procurement process has advanced to the Award stage, with the contract awarded to Improvement Service. The contract became active on 12 May 2024, and the tender period started on 12 December 2024. The procurement is focused on research and development services and related consultancy services in Livingston, Scotland. This tender presents significant opportunities for businesses specialising in digital survey solutions, particularly those experienced in customer satisfaction surveys and public sector projects. Companies with expertise in research and development services or those offering consultancy services related to building standards will find this contract highly relevant. The awarded project, despite the relatively modest value of £24,000, can lead to collaborative opportunities with the Scottish Government and other local authorities, fostering growth and establishing a strong foothold in public sector procurement. ## Notice The aim of this project is to provide a National Customer Satisfaction Survey digital solution for customers of the 32 local authority building standards services in Scotland. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC519984 | | Notice type | PCS Notice - Quick Quote Award | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Dec 2024 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 12 May 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £24,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Not specified | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SCOTTISH GOVERNMENT | | Additional buyers | ABERDEENSHIRE COUNCIL; APUC LIMITED ON BEHALF OF SCOTTISH ASSOCIATION FOR MARINE SCIENCE; CLYDE VALLEY HOUSING ASSOCIATION LIMITED; CONSUMER SCOTLAND; EAST DUNBARTONSHIRE COUNCIL; FIFE COUNCIL; FORESTRY AND LAND SCOTLAND; NHS GREATER GLASGOW AND CLYDE; PERTH & KINROSS COUNCIL; PERTH AND KINROSS COUNCIL; REGISTERS OF SCOTLAND; SCOTTISH BORDERS COUNCIL; SCOTTISH COURTS AND TRIBUNALS SERVICE; SCOTTISH ENVIRONMENT PROTECTION AGENCY; SCOTTISH GOVERNMENT- SASA; SOCIAL SECURITY SCOTLAND; SOUTH AYRSHIRE COUNCIL; THE CITY OF EDINBURGH COUNCIL; TRANSPORT SCOTLAND; UHI EXECUTIVE OFFICE; UNIVERSITY OF DUNDEE; UNIVERSITY OF STRATHCLYDE | | Locality | DUNDEE | | Post town | Dundee | | Postcode | DD1 4BF | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM0 Eastern Scotland | | ITL 3 | TLM02 Perth and Kinross, and Stirling | | Local authority | Stirling | | Electoral ward | Stirling East | | Westminster constituency | Stirling and Strathallan | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 41 | | Supplier names | A M PHILLIP TRUCKTECH; ASA INTERNATIONAL LTD, TRADING AS ASA RECRUITMENT; BMES (SCOTLAND; BRUKER; CAIRN CONSTRUCTION; COMMUTAPORTS; DELOITTE; DFFC; ECHOMASTER MARINE; ELECTRO-TEK; EUROPEAN POLICIES RESEARCH CENTRE, UNIVERSITY OF STRATHCLYDE; FISHER SCIENTIFIC; FLOWBIRD SMART CITY UK LIMITED (FORMERLY PARKEON; HARVEY NASH; HEALIOS; HENDERSON GRASS MACHINERY; IGA TECHNOLOGY SERVICES; IMPROVEMENT SERVICE; INSIGHT DIRECT (UK; JACOBS; NATIONAL CENTRE FOR SOCIAL RESEARCH; NATIONAL MARINE FISHERIES RESEARCH INSTITUTE; PHOENIX SOFTWARE; PLANET OCEAN; PROGRESSIVE PARTNERSHIP; QUANTUM CONTRACT SOLUTIONS; R B WILSON (ELECTRICAL; R DAVIDSON JOINERS & BUILDERS; REPUBLIC OF MEDIA; RICHARD IRVIN FM; SAFEDEM; SCIENTIFIC LABORATORY SUPPLIES; SCOTTISH COMMUNITY DEVELOPMENT CENTRE; SWECO; TELEDYNE VALEPORT; THE UNION ADVERTISING AGENCY; THOMAS SHERRIFF; VENESKY BROWN; VENESKY-BROWN RECRUITMENT; WOODSONS OF ABERDEEN; WSP | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services ## Release History - 11 Dec 2024 at 08:40 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC519984 ## Notice URLs - http://https://cvha.co.uk/ - http://https://forestryandland.gov.scot - http://https://www.socialsecurity.gov.scot/ - http://https://www.uhi.ac.uk - http://www.aberdeenshire.gov.uk - http://www.apuc-scot.ac.uk - http://www.dundee.ac.uk - http://www.eastdunbarton.gov.uk - http://www.edinburgh.gov.uk - http://www.fife.gov.uk - http://www.nhsggc.scot/about-us/procurement/ - http://www.pkc.gov.uk - http://www.ros.gov.uk - http://www.scotborders.gov.uk - http://www.scotcourtstribunals.gov.uk - http://www.scotland.gov.uk - http://www.sepa.org.uk - http://www.south-ayrshire.gov.uk/procurement/ - http://www.strath.ac.uk/ - http://www.transport.gov.scot - https://consumer.scot/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000781726. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000781726.json.