--- title: "Provision of ICT Support Services" ocid: "ocds-r6ebe6-0000782027" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782027" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000782027.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000782027.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "QUALITY MEAT SCOTLAND" published: "2024-11-01" --- # Provision of ICT Support Services Buyer: QUALITY MEAT SCOTLAND Current stage: Tender OCID: ocds-r6ebe6-0000782027 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782027) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000782027.json) ## Summary Quality Meat Scotland, located in Newbridge, is facilitating the procurement process for "Provision of ICT Support Services" in the IT services industry category. The procurement stage is currently in the tender phase with a submission deadline on 2nd December 2024, and contract commencement slated for 17th February 2025, lasting until 16th February 2027. The services are primarily for their office in Ingliston. The procurement method used is an open procedure, inviting electronic submissions through the specified website. The total contract value is estimated at £60,000, and a review body involved in this process is Edinburgh Sheriff Court. This tender presents significant business growth opportunities by providing a stable, high-value contract for ICT support services. It is particularly suited for businesses with expertise in managed IT services, remote desktop support, and cloud-based solutions. Companies skilled in managing Microsoft operating systems, including Full O365 and cloud storage solutions, are well-placed to compete. Bidders must possess substantial insurance covers and adhere to the real living wage criteria. The contract offers the possibility of renewal for up to three additional one-year terms, further enhancing long-term business prospects. ## Notice Quality Meat Scotland are seeking an external ICT support services provider to support the organisation and staff with IT issues. ### Lot Information Lot 1 Quality Meat Scotland (QMS) are a Non-Departmental Public Body (NDPB). QMS require a service provider to provide a fully manages ICT support service. QMS comprises 33 members of staff full and part-time, all staff need access to all their work documents from homeor remote locations. Each employee has a laptop and mobile phone. We run the Microsoft operating system and currently have a mixture of Full O365 licences for all employees and online exchange licences for our 12 board members. Each computer is installed so that there is a uniform set-up although individuals will have additional programmes associated with their role, currently we run a remote desktop system which uses and FTP feed to update figures on our website from a third party contractor which will be cloud based as part of this contract. We currently have cloud based file storage a managed server, remote desktop, and VPN. Renewal: Contract for two years with the possibility to extend for and additional 3 one year terms. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517352 | | Notice type | PCS Notice - Website Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Nov 2024 | | Submission deadline | 2 Dec 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 17 Feb 2025 - 16 Feb 2027 | | Recurrence | every 5 years | ## Values | Field | Value | | --- | --- | | Tender value | £60,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | QUALITY MEAT SCOTLAND | | Locality | NEWBRIDGE | | Post town | Edinburgh | | Postcode | EH28 8NZ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Almond | | Westminster constituency | Edinburgh West | | Delivery location | TLM75 City of Edinburgh | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72510000 - Computer-related management services - 72610000 - Computer support services ## Release History - 1 Nov 2024 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517352 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517352&idx=1 1st November 2024 - ITT QMS ICT Support Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517352&idx=2 1st November 2024 - Quality Meat Scotland ICT Terms and Conditions Final - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517352&idx=3 1st November 2024 - Supplier Assurance Questionnaire -High Risk Profile - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517352 Provision of ICT Support Services - Quality Meat Scotland are seeking an external ICT support services provider to support the organisation and staff with IT issues. ## Notice URLs - http:// - http://www.qmscotland.co.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000782027 - https://www.publiccontractsscotland.gov.uk - https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=782027 - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=782027 - https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782027. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000782027.json.