--- title: "Hospital Welfare Advice Services - Royal Edinburgh Hospital" ocid: "ocds-r6ebe6-0000782232" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782232" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000782232.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000782232.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "LOTHIAN HEALTH BOARD" published: "2025-01-21" --- # Hospital Welfare Advice Services - Royal Edinburgh Hospital Buyer: LOTHIAN HEALTH BOARD Current stage: Award OCID: ocds-r6ebe6-0000782232 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782232) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000782232.json) ## Summary In a recent public procurement process, Lothian Health Board, located in Edinburgh, is seeking to establish a welfare advice service at the Royal Edinburgh Hospital. The procurement is for services in the health industry category and follows an open procedure. The tender process began on 4th November 2024, with the tender period ending on 5th December 2024 at 12:00 PM, and the contract award announcement made on 21st January 2025. The total contract period is from 20th January 2025 to 19th January 2028, with the possibility of two 12-month extensions. The contract has been awarded with an estimated value of £190,534. The service will aim to support patients, carers, and hospital staff with welfare rights advice issues. This procurement offers significant opportunities for businesses specializing in welfare advice and related services. Small and medium-sized enterprises (SMEs) with expertise in the health sector, particularly those accredited to the Scottish National Standards for Information and Advice Providers, are ideal candidates. The winning bidder, Citizens Advice Edinburgh, will operate from the Royal Edinburgh Hospital supporting the board’s clients and potentially increasing their service reach. Businesses with capabilities in providing welfare advice and meeting regulatory and insurance standards can see substantial growth and enhanced reputation through such collaborations. ## Notice Lothian Health Board is seeking proposals from bidders who can deliver a welfare advice service at the Royal Edinburgh Hospital. The service will work to support patients, carers and Lothian Health Board staff with welfare rights advice issues. ### Lot Information Lot 1 Lothian Health Board is seeking proposals from bidders who can deliver a welfare advice service at the Royal Edinburgh Hospital. The service will work to support patients, carers and Lothian Health Board staff with welfare rights advice issues. The service will operate from the Royal Edinburgh Hospital site and support patients and carers/families who are attending the hospital as either inpatients or outpatients and Lothian Health Board staff working at these sites. As such the service will be available to all hospital patients and carers within Lothian Health Board and throughout Scotland with referral onto the most appropriate service in the community once discharged.. Please see attached specification for full requirement. Contract period 20 January 2025 - 19 January 2028 with possible 2 x 12 months extension. Renewal: 3 Years with possible 2x12 months extension ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522206 | | Notice type | PCS Notice - Website Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Jan 2025 | | Submission deadline | 5 Dec 2024 | | Future notice date | Not specified | | Award date | 20 Jan 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £196,263 | | Lots value | £327,105 | | Awards value | Not specified | | Contracts value | £190,534 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | LOTHIAN HEALTH BOARD | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH1 3EG | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | City Centre | | Westminster constituency | Edinburgh East and Musselburgh | | Delivery location | TLM75 City of Edinburgh | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CITIZENS ADVICE EDINBURGH | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85110000 - Hospital and related services ## Release History - 21 Jan 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522206 - 4 Nov 2024 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517483 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517483&idx=3 4th November 2024 - Technical Response Document - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517483&idx=4 4th November 2024 - Commercial Response Document - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517483&idx=5 4th November 2024 - Data Processing Agreement - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517483&idx=6 4th November 2024 - NHS Lothian Terms and Conditions - Services - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517483&idx=1 4th November 2024 - Specification - Hospital Welfare Advice Services - REH - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517483&idx=2 4th November 2024 - Invitation to Tender - Welfare services - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517483 Hospital Welfare Advice Services - Royal Edinburgh Hospital - Lothian Health Board is seeking proposals from bidders who can deliver a welfare advice service at the Royal Edinburgh Hospital. The service will work to support patients, carers and Lothian Health Board staff with welfare rights advice issues. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522206 Hospital Welfare Advice Services - Royal Edinburgh Hospital - Lothian Health Board is seeking proposals from bidders who can deliver a welfare advice service at the Royal Edinburgh Hospital. The service will work to support patients, carers and Lothian Health Board staff with welfare rights advice issues. ## Notice URLs - http:// - http://www.nhslothian.scot.nhs.uk/ - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000782232 - https://www.publiccontractsscotland.gov.uk - https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782232. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000782232.json.