--- title: "Managed Service Provider and Associated Services Procurement" ocid: "ocds-r6ebe6-0000782907" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782907" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000782907.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000782907.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "GLEN OAKS HOUSING ASSOCIATION" published: "2024-11-08" --- # Managed Service Provider and Associated Services Procurement Buyer: GLEN OAKS HOUSING ASSOCIATION Current stage: Tender OCID: ocds-r6ebe6-0000782907 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782907) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000782907.json) ## Summary Glen Oaks Housing Association, based in Glasgow, is seeking a Managed Services Provider (MSP) to oversee their IT, communications, cyber security, and telephony services. This procurement process involves a four-year contract, with the eventual aim of migrating most systems to the cloud over the next 18 to 24 months. Potential suppliers are invited to submit their tenders by 12 December 2024, with the contract commencement expected in early February 2025 and implementation to be completed by the end of May 2025. The procurement stage is currently active and follows an open procedure in the industry category of Housing and Community Amenities. This tender represents a significant opportunity for businesses specialising in IT services, cloud migration, and telecommunications to expand their portfolio and establish a long-term relationship with Glen Oaks Housing Association. Companies with expertise in managing on-site and cloud-based systems, providing robust cyber security solutions, and offering responsive user support are well-suited to compete. Moreover, with an estimated contract value of £360,000, this tender provides ample scope for business growth and development. ## Notice Glen Oaks are looking for a Managed Services Provider (MSP) to fully manage their IT, comms, cyber and telephony. Most software is hosted on site; however, the plan is to migrate most systems to the cloud within the next 18 to 24 months. Users will be requested to contact the new supplier directly managing all calls with guidance provided by the in-house team. This is a four year contract. ### Lot Information Lot 1 The procurement phase of the project is scheduled to be completed by end January 2025. We would like contracts signed by early February 2025 with migration and implementation completed by end May 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517995 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Nov 2024 | | Submission deadline | 13 Dec 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £360,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GLEN OAKS HOUSING ASSOCIATION | | Locality | GLASGOW | | Post town | Glasgow | | Postcode | G46 8BW | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Newlands/Auldburn | | Westminster constituency | Glasgow South West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 8 Nov 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517995 ## Documents - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517995&idx=6 3rd December 2024 - 3rd floor plan - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517995&idx=5 3rd December 2024 - 1st floor plan - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517995&idx=4 3rd December 2024 - 2nd floor - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517995&idx=3 27th November 2024 - Presention 271124 - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517995&idx=1 8th November 2024 - MSP ITT - https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV517995&idx=2 8th November 2024 - MSP Specification - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517995 Managed Service Provider and Associated Services Procurement - Glen Oaks are looking for a Managed Services Provider (MSP) to fully manage their IT, comms, cyber and telephony. Most software is hosted on site; however, the plan is to migrate most systems to the cloud within the next 18 to 24 months. Users will be requested to contact the new supplier directly managing all calls with guidance provided by the in-house team. This is a four year contract. ## Notice URLs - http:// - http://www.glenoaks.org.uk - http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=782907 - http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000782907 - https://www.publiccontractsscotland.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000782907. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000782907.json.