---
title: "NHS Greater Glasgow and Clyde Nurse Call Systems Upgrade"
ocid: "ocds-r6ebe6-0000784533"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000784533"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000784533.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000784533.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS GREATER GLASGOW AND CLYDE"
published: "2024-12-16"
---

# NHS Greater Glasgow and Clyde Nurse Call Systems Upgrade

Buyer: NHS GREATER GLASGOW AND CLYDE  
Current stage: Award  
OCID: ocds-r6ebe6-0000784533

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000784533)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000784533.json)

## Summary

The procurement process for the "NHS Greater Glasgow and Clyde Nurse Call Systems Upgrade," managed by NHS Greater Glasgow and Clyde, has reached the award stage. This project aims to upgrade existing static nurse call systems at the Glasgow Royal Infirmary and Queen Elizabeth University Hospital. Located in Glasgow (region UKM82), this procurement falls under the health industry category. The contract, awarded to Static Systems Group, will remain active until 31 March 2026. The award was made following a limited procurement method, as it involved a direct award without prior publication due to the specific compatibility needs with existing systems. Key dates include the contract signing on 29 November 2024 and the project completion by 31 March 2026.

This tender provides meaningful opportunities for businesses capable of delivering specialised healthcare communication systems. Companies with expertise in nurse call systems, particularly those familiar with the existing Static Systems Group infrastructure, will find this project well-suited to their services. The project's objective to ensure seamless integration and minimal disruption to patient care underscores the demand for highly technical and reliable providers. Subcontractors specialising in maintenance, technical support, and integration of life safety systems may also find beneficial partnership opportunities under this contract.

## Notice

This requirement is for the upgrade of existing static nurse call systems located at the Glasgow Royal Infirmary and Queen Elizabeth University Hospital.

### Lot Information

Lot 1

Nurse call systems are an important life safety system which have a direct impact on patient services and safety, these systems are located in patient areas and allow patients to summon nursing assistance at the bed space or nursing location, and for the clinical staff to communicate remotely with the patient and with each other which is an essential life safety component of bedhead services. There are currently a number of wards and patient departments throughout Glasgow Royal Infirmary with Static nurse call systems. These sytems are older analogue systems installed over 20 years ago and are increasingly harder to maintain and support due to obsolecense of parts and materials. This can often lead to the nurse call system going into major malfunction meaning wards and patient departments are left without a functioning life safety system. Most of these systems are end of life around 20-25 years and due to this the operational estates team have requested the service provider attend site to survey wards/patient departments with the intention to identify appropriate solutions. The recommendation would be for full replacement and working with the local estates team Static have submitted costs for renewal of the nurse call in a number of ward locations and funding has been secured to address certain priority areas at GRI. Due to the specialist service of nurse call systems there are a small number of recognised service providers who have the resource, technical expertise and maintenance coverage that healthcare facilities require. Static systems are one of these providers and at GRI the majority of the nurse call systems are manufactured, installed and maintained by Static, this is equally true for other healthcare facilities within GGC. Much of the ward areas identified for renewal are located in the Jubilee building where Static recently completed ward 50 where most of the building has integration with the existing system. When renewing the nurse call system it is important that integration with the existing system can be completed successfully with little or no-impact to the wider ward area. Due to the technical requirements including the need of the upgrade needing to link up to existing Static Systems Group nurse call system which is a closed loop system coupled with the local understandings of the ward areas progressing these works through Static Systems would provide seamless upgrade. The same applies to upgrade required for ward 47 located at the Queen Elizabeth University Hospital. NHS Greater Glasgow and Clyde believe that Static System Group are the only supplier that can conduct this requirement due to the Static Systems Group Nurse Call system installed at Glasgow Royal Infirmary and ward 47 located at the Queen Elizabeth University Hospital been a closed loop Static Systems Group Nurse Call system. Therefore the best course of action to insure compliance with procurement regulations, and ensure the continued maintenance of these systems, is to publish a voluntary ex ante transparency (VEAT) notice.. (SC784533) NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=784533.

### Procurement Information

NHS greater Glasgow and Clyde have a requirement to upgrade current Static Systems Group Nurse Call System due to obsolescence of parts and the age of the nurse call systems concerned located at the Glasgow Royal Infirmary and Ward 47 Queen Elizabeth University Hospital. NHS Greater Glasgow and Clyde believe that Static System Group are the only supplier that can conduct this requirement due to the Static Systems Group Nurse Call system installed at Glasgow Royal Infirmary and ward 47 located at the Queen Elizabeth University Hospital been a closed loop Static Systems Group Nurse Call system. Therefore the best course of action to insure compliance with procurement regulations, and ensure the continued maintenance of these systems, is to publish a voluntary ex ante transparency (VEAT) notice. NHSGGC will publish a voluntary ex ante transparency (VEAT) notice on PCS. In accordance with: 'The Public Contracts (Scotland) Regulations 2015, SSI 2015/446 1 91(7)(a)' , this will be published to protect NHSGGC against the risk of an ineffectiveness challenge to the lawful direct award of a contract. Additionally and in line with the practices of: Fairness; Openness and Transparency; the publication of this VEAT Notice has been balanced against the risk that publication of this VEAT Notice may, in fact, increase awareness of the proposed direct award and increase the risk of challenge. A VEAT was the best legal procurement route to take because the disruption as a result of installing a new system would be significant and would have wide reaching consequences impacting: Staff; Patients and Services. The contract will be in place until the 31/03/2026

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520339 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £351,621 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS GREATER GLASGOW AND CLYDE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G4 0SF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Dennistoun |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STATIC SYSTEMS GROUP |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment

## Release History

- 16 Dec 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520339
- 29 Nov 2024 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV519313

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV519313
  NHS Greater Glasgow and Clyde Nurse Call Systems Upgrade - This requirement is for the upgrade of existing static nurse call systems located at the Glasgow Royal Infirmary and Queen Elizabeth University Hospital.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520339
  NHS Greater Glasgow and Clyde Nurse Call Systems Upgrade - This requirement is for the upgrade of existing static nurse call systems located at the Glasgow Royal Infirmary and Queen Elizabeth University Hospital.

## Notice URLs

- http://
- http://www.nhsggc.scot/about-us/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000784533
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=784533

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000784533. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000784533.json.