---
title: "PfH Business Solutions and Supply Management Framework"
ocid: "ocds-r6ebe6-0000785104"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000785104"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000785104.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000785104.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)"
published: "2025-07-15"
---

# PfH Business Solutions and Supply Management Framework

Buyer: PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND)  
Current stage: Award  
OCID: ocds-r6ebe6-0000785104

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000785104)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000785104.json)

## Summary

Procurement for Housing Ltd (t/a PfH Scotland) has announced the completion of the PfH Business Solutions and Supply Management Framework, a significant procurement initiative designed to enhance efficiency in the social housing sector. The framework, initially tendered on the 6th of January 2025, concluded in an award phase by the 1st of July 2025, following an open procurement procedure. It encompasses numerous lots covering general office solutions, smart savings, print devices, digital transformation, and more, valued at an estimated total of £137,525,000. This procurement effort addresses diverse industry categories including goods and services such as office and business solutions, printing, and digital transformation, effectively ensuring coverage across the UK.

This framework presents substantial opportunities for businesses aiming to expand by engaging in public sector contracts. It caters to both large enterprises and SMEs, offering opportunities across ten distinct lots involving various categories like office supplies, janitorial solutions, print devices, and digital transformation. Businesses proficient in these domains, particularly those providing tailored, sustainable, and innovative solutions, stand to gain considerably from this engagement. Suppliers such as Banner Group Limited, LYRECO UK LTD, and others, including SMEs and large corporations, have been awarded contracts under this framework, highlighting the inclusive approach of PfH in engaging a broad base of suppliers to advance public procurement objectives.

## Notice

Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 90% of UK' social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, dynamic purchasing systems, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 ("PCR 2015") and a central purchasing body under regulation 37 PCR 2015. Please refer to www.pfh.co.uk for additional information. PfH is administered by Inprova Limited (Inprova) and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner supporting business performance improvement for both public and private sector clients. PfH has sought experienced suppliers to establish a framework agreement for a range of Business Solution needs, including Janitorial, Office and Business and Printing. The framework will be constructed of ten lots.

### Lot Information

Office & Business Solutions

Lot 1 of the Framework Agreement covers comprehensive office and business solutions, including essential products and services for daily operations and health and safety. This lot operates based on a core basket of goods, with the ability to identify products listed as best value, sustainable, branded and own branded. The scope includes items such as general office stationery, business machines, paper, labels, filing and storage, PPE, hygiene supplies, and associated services like shredding and recycling. PfH has awarded five suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Office & Business Solutions - Smart Savings

Lot 2 of the Framework Agreement focuses on smart savings for members. This lot operates based on a core basket of goods, with a minimum smart savings detailed in the supplier's bid via a percentage. PFH members will receive a smart savings plan within 30 days of the contract start date. This will outline how the supplier plans to deliver the specified savings by the first anniversary of the Call Off Contract. The savings plan will be tracked monthly to ensure progress. The scope includes items such as general office stationery, business machines, paper, labels, filing and storage, PPE, hygiene supplies, and associated services like shredding and recycling. PfH has awarded 2 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Print Mailing & Digital Communications

Lot 3 provides members with a comprehensive range of print and digital communication services. This includes end-to-end print management solutions, document management, and associated services such as scanning, physical and digital document storage, fulfilment, postage, and distribution. Members can procure printed documents and marketing materials, with services including ad hoc print requests, hybrid mail services, desktop mailing, inbound mail management, stock management, and online ordering. In addition, suppliers in this lot should be able to deliver a wide range of signage capabilities, of varying purposes from a scope of materials. This scope will include but not be limited to vehicle livery, external signage, site boarding etc. PfH has awarded 5 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Print Devices & Associated Services

Lot 4 of the Framework Agreement provides members with a comprehensive range of print devices, from domestic desktop printers to high-specification, multifunctional commercial devices. In addition to the devices, suppliers will offer a full range of optional associated services, from standard managed print to full digital transformation solutions. This lot provides a holistic approach to managing printing needs, ensuring cost efficiencies and enhanced productivity. PfH has awarded 4 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Digital Transformation

Lot 6 will provide comprehensive digital transformation to support members in modernising their operations, enhancing efficiency, and ensuring data security. This scope includes secure digital document management systems with advanced search, indexing, and compliance features, as well as workflow automation tools to streamline routine processes like invoicing and onboarding. IT infrastructure modernization is also a key component, offering secure, cloud-based or hybrid storage solutions, data backup, and network security. PfH has awarded 3 suppliers to the lot. The successful suppliers will provide delivery throughout the entire UK.

Total Printing Solutions

Lot 7 provides a comprehensive solution for managing all aspects of printing by combining print services, devices, and support into a single contract. This approach simplifies procurement and management, reducing costs and administrative work. It covers a wide range of printing needs, from standard materials to specialised requirements, and includes complete device management. PfH has awarded 2 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Workwear and Personal Protective Equipment (PPE) including Specialist Hazards

Lot 8 will offer a comprehensive range of workwear and PPE solutions tailored to meet the diverse needs of public sector industries. This includes standard workwear, customisable uniforms, and a wide range of PPE, from basic kits to advanced protection for high-risk environments. The scope includes specialist-wear, such as flame and chemical-resistant clothing, as well as thermal and electrical protection garments. In addition to products, the scope of Lot 8 offers essential services like training and inspection programs to ensure proper use and maintenance of PPE. Customised delivery and collection services, an online portal for personalised ordering, and stock management solutions available to streamline logistics and inventory control. This integrated approach simplifies procurement and management, promotes safety, ensures compliance with industry standards, and might offer expert guidance to meet. PfH has awarded 5 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Janitorial Supplies

Lot 9 provides a comprehensive range of janitorial supplies and services to meet cleaning and hygiene needs for PfH members. This includes but is not limited to disposable and reusable cloths, wipes, paper products, floor care chemicals, kitchen and bathroom cleaning solutions, disinfectants, spill kits, air fresheners, and first aid kits. The scope also includes cleaning tools and equipment like mops, brushes, buckets, and trolleys, as well as personal protective items such as gloves and aprons. In addition to products, Lot 9 offers flexible delivery options, stock management solutions, and training sessions to ensure safe and effective use of supplies. Suppliers will provide high-quality, eco-friendly products and offer guidance on their proper use. This lot supports public sector environments by maintaining high standards of cleanliness and hygiene, ensuring compliance with regulations, and providing reliable and flexible solutions to meet members' needs. PfH has awarded 3 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Tail Spend Solution

Lot 10 supports organisations to manage small, infrequent purchases relating to office supplies, janitorial products, and printing services. By focusing on "tail spend," the provision of this lot unlocks hidden savings, reduces administrative burdens, and improves procurement control. The goal is cost reduction through streamlined processes and better supplier terms, saving time and resources with optimised procurement and automation. PfH has awarded 2 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

Office & Business Furniture

Lot 5 offers a comprehensive range of office and business furniture designed to meet the diverse needs of modern work environments. This includes desks, chairs, storage solutions, and meeting furniture, all aimed at providing high-quality, flexible, and aesthetically pleasing options for the public sector. Additional services such as space planning, installation, reconfiguration, and maintenance are available within the scope of this lot. PfH has awarded 6 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534706 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Dynamic, Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2025 |
| Submission deadline | 11 Feb 2025 |
| Future notice date | Not specified |
| Award date | 1 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £137,525,000 |
| Lots value | £162,500,000 |
| Awards value | Not specified |
| Contracts value | £77,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PROCUREMENT FOR HOUSING LTD (T/A PFH SCOTLAND) |
| Locality | STIRLING |
| Post town | Falkirk and Stirling |
| Postcode | FK9 4TU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Stirling |
| Electoral ward | Stirling North |
| Westminster constituency | Stirling and Strathallan |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 16 |
| Supplier names | BANNER; BANNER GROUP; BATES OFFICE SERVICES; BUNZL GREENHAM; CONTINUOUS DATAPRINT (UK) LTD, T/AS - CDP PRINT MANAGEMENT; HARLOW PRINTING LIMITED T/A HARLOW SOLUTIONS; HEATONS GROUP; INTEGRITY CONNECT; LYRECO; PARAGON CUSTOMER COMMUNICATIONS (LONDON; PROTECTIVE WEAR SUPPLIES; PSL PRINT MANAGEMENT; SPS UK & I; STEFFCO LTD T/A RESOURCE PRINT SOLUTIONS; THOMAS STONER SUPPLIES; TOSHIBA TEC UK IMAGING SYSTEMS |

## CPV Codes

### Divisions

- 18 - Clothing, footwear, luggage articles and accessories
- 22 - Printed matter and related products
- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 33 - Medical equipments, pharmaceuticals and personal care products
- 34 - Transport equipment and auxiliary products to transportation
- 35 - Security, fire-fighting, police and defence equipment
- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 42 - Industrial machinery
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services
- 98 - Other community, social and personal services

### Codes

- 18000000 - Clothing, footwear, luggage articles and accessories
- 18100000 - Occupational clothing, special workwear and accessories
- 18130000 - Special workwear
- 18140000 - Workwear accessories
- 18141000 - Work gloves
- 18200000 - Outerwear
- 18300000 - Garments
- 18400000 - Special clothing and accessories
- 18424000 - Gloves
- 18424300 - Disposable gloves
- 18424500 - Gauntlets
- 18440000 - Hats and headgear
- 18443000 - Headgear and headgear accessories
- 18444000 - Protective headgear
- 18800000 - Footwear
- 18810000 - Footwear other than sports and protective footwear
- 18815000 - Boots
- 18830000 - Protective footwear
- 18831000 - Footwear incorporating a protective metal toecap
- 18840000 - Parts of footwear
- 22000000 - Printed matter and related products
- 22100000 - Printed books, brochures and leaflets
- 22110000 - Printed books
- 22120000 - Publications
- 22160000 - Booklets
- 22458000 - Bespoke printed matter
- 22461000 - Catalogues
- 22462000 - Advertising material
- 22820000 - Forms
- 22850000 - Binders and related accessories
- 22900000 - Miscellaneous printed matter
- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 30100000 - Office machinery, equipment and supplies except computers, printers and furniture
- 30121100 - Photocopiers
- 30121200 - Photocopying equipment
- 30121300 - Reproduction equipment
- 30121420 - Digital senders
- 30122000 - Office-type offset printing machinery
- 30123000 - Office and business machines
- 30124000 - Parts and accessories of office machines
- 30125000 - Parts and accessories of photocopying apparatus
- 30125100 - Toner cartridges
- 30190000 - Various office equipment and supplies
- 30191000 - Office equipment except furniture
- 30191100 - Filing equipment
- 30192000 - Office supplies
- 30192110 - Ink products
- 30197000 - Small office equipment
- 30197642 - Photocopier paper and xerographic paper
- 30199700 - Printed stationery except forms
- 30199710 - Printed envelopes
- 30199730 - Business cards
- 30200000 - Computer equipment and supplies
- 30232100 - Printers and plotters
- 30234000 - Storage media
- 30237200 - Computer accessories
- 31680000 - Electrical supplies and accessories
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 33100000 - Medical equipments
- 33141620 - Medical kits
- 33141623 - First-aid boxes
- 33182100 - Defibrillator
- 33730000 - Eye care products and corrective lenses
- 33735000 - Goggles
- 33735100 - Protective goggles
- 33760000 - Toilet paper, handkerchiefs, hand towels and serviettes
- 33770000 - Paper sanitary
- 33772000 - Disposable paper products
- 34928480 - Waste and rubbish containers and bins
- 35113000 - Safety equipment
- 35113400 - Protective and safety clothing
- 39100000 - Furniture
- 39110000 - Seats, chairs and related products, and associated parts
- 39120000 - Tables, cupboards, desk and bookcases
- 39121000 - Desks and tables
- 39122000 - Cupboards and bookcases
- 39130000 - Office furniture
- 39131000 - Office shelving
- 39132000 - Filing systems
- 39133000 - Display units
- 39134000 - Computer furniture
- 39135000 - Sorting tables
- 39136000 - Coat hangers
- 39153000 - Conference-room furniture
- 39153100 - Bookstands
- 39155000 - Library furniture
- 39155100 - Library equipment
- 39156000 - Lounge and reception-area furniture
- 39157000 - Parts of furniture
- 39190000 - Wallpaper and other coverings
- 39191000 - Paper- or paperboard-based wall coverings
- 39192000 - Textile wall coverings
- 39200000 - Furnishing
- 39220000 - Kitchen equipment, household and domestic items and catering supplies
- 39224000 - Brooms and brushes and other articles of various types
- 39224340 - Bins
- 39230000 - Special-purpose product
- 39240000 - Cutlery
- 39260000 - Delivery trays and desk equipment
- 39294000 - Apparatus and equipment designed for demonstrational purposes
- 39295000 - Umbrellas and sunshades; walking sticks and seat sticks
- 39298000 - Statuettes, ornaments; photograph or picture frames, and mirrors
- 39525000 - Miscellaneous manufactured textile articles
- 39561000 - Tulle, lace, narrow-woven fabrics, trimmings and embroidery
- 39711000 - Electrical domestic appliances for use with foodstuffs
- 39800000 - Cleaning and polishing products
- 39820000 - Organic surface-active agents
- 39831000 - Washing preparations
- 39832000 - Dishwashing products
- 39833000 - Anti-dust products
- 42999000 - Non-domestic vacuum cleaners and floor polishers
- 42999100 - Non-domestic vacuum cleaners
- 42999200 - Non-domestic floor polishers
- 42999300 - Parts of non-domestic vacuum cleaners
- 42999400 - Parts of non-domestic floor polishers
- 44423400 - Signs and related items
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48223000 - Electronic mail software package
- 48400000 - Business transaction and personal business software package
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 51600000 - Installation services of computers and office equipment
- 64121100 - Mail delivery services
- 64210000 - Telephone and data transmission services
- 64216120 - Electronic mail services
- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72250000 - System and support services
- 72262000 - Software development services
- 72268000 - Software supply services
- 72412000 - Electronic mail service provider
- 72500000 - Computer-related services
- 72512000 - Document management services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79400000 - Business and management consultancy and related services
- 79421000 - Project-management services other than for construction work
- 79500000 - Office-support services
- 79570000 - Mailing-list compilation and mailing services
- 79800000 - Printing and related services
- 79811000 - Digital printing services
- 79820000 - Services related to printing
- 79821000 - Print finishing services
- 79821100 - Proofreading services
- 79822500 - Graphic design services
- 79823000 - Printing and delivery services
- 79824000 - Printing and distribution services
- 90500000 - Refuse and waste related services
- 90510000 - Refuse disposal and treatment
- 90511400 - Paper collecting services
- 90514000 - Refuse recycling services
- 98341130 - Janitorial services

## Release History

- 15 Jul 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534706
- 6 Jan 2025 at 00:00 - Tender - PCS Notice - Website Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN521056

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN521056
  PfH Business Solutions and Supply Management Framework - Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 90% of UK' social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, dynamic purchasing systems, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 ("PCR 2015") and a central purchasing body under regulation 37 PCR 2015. Please refer to www.pfh.co.uk for additional information. PfH is administered by Inprova Limited (Inprova) and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner supporting business performance improvement for both public and private sector clients. PfH is seeking experienced suppliers to establish a framework agreement for a range of Business Solution needs, including Janitorial, Office and Business and Printing. The framework will be constructed of ten lots.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534706
  PfH Business Solutions and Supply Management Framework - Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 90% of UK' social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, dynamic purchasing systems, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 ("PCR 2015") and a central purchasing body under regulation 37 PCR 2015. Please refer to www.pfh.co.uk for additional information. PfH is administered by Inprova Limited (Inprova) and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner supporting business performance improvement for both public and private sector clients. PfH has sought experienced suppliers to establish a framework agreement for a range of Business Solution needs, including Janitorial, Office and Business and Printing. The framework will be constructed of ten lots.

## Notice URLs

- http://
- http://procurementforhousing.co.uk/permissible-users/
- http://www.mytenders.co.uk
- http://www.pfhscotland.co.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000785104
- https://submit.forms.service.gov.uk/form/314/raise-a-concern-with-public-procurement-review-service/1293
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000785104. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000785104.json.