--- title: "iLab Support & Maintenance" ocid: "ocds-r6ebe6-0000786232" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000786232" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000786232.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000786232.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "NHS GREATER GLASGOW AND CLYDE" published: "2025-01-21" --- # iLab Support & Maintenance Buyer: NHS GREATER GLASGOW AND CLYDE Current stage: Award OCID: ocds-r6ebe6-0000786232 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000786232) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000786232.json) ## Summary NHS Greater Glasgow and Clyde has awarded a contract for the iLab Support & Maintenance, valued at £1,566,670. The contract extends the existing support and maintenance services for the iLab System for two years, while the implementation of a national replacement system is completed. The procurement process was conducted using a limited method, specifically an award procedure without prior publication of a call for competition. The contract was signed on 17th December 2024 and encompasses services delivered to the Greater Glasgow Health Board, classified under CPV code 72000000. The procurement has reached the award stage as of 21st January 2025. This tender presents significant growth opportunities for businesses specialising in laboratory information management systems, especially those with experience in providing bespoke support and maintenance services. Given the detailed customisations of the iLab system within NHS Greater Glasgow and Clyde, companies that can ensure seamless workflow management, process results, and perform clinical analysis are well-suited to compete. Large-scale enterprises such as DH OpCo UK Ltd (Dedalus), the awarded supplier, can leverage their expertise in handling complex laboratory systems to secure and excel in such contracts. ## Notice Extension of existing Support and Maintenance for 2 Years for existing iLab System for Greater Glasgow and Clyde - Licences owned in Perpetuity ### Lot Information Lot 1 The board holds licence for iLab (TP) in perpetuity. The board wishes to extend the current Support and Maintenance for this system for 2 Years, pending the extended implementation timeline of replacement National System (Tendered OJEU 2020/S 244-552016) ### Procurement Information iLab TP (Telepath) is a Laboratory Information Management System used extensively throughout NHS GG&C Laboratory Medicine to control workflow, process results and perform clinical analysis. The iLab LIMS manages the whole laboratory workflow from the electronic order being placed, to broadcast of results/reports. This system has been extensively customised for use within GG&C and we own the licences in perpetuity. We are seeking a 2 year extension to continue support whilst the replacement national system is implemented (Tender Ref OJEU 2020/S 224-552016) ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522154 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Jan 2025 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 17 Dec 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £1,566,670 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS GREATER GLASGOW AND CLYDE | | Locality | PAISLEY | | Post town | Paisley | | Postcode | PA3 2HJ | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM32 Glasgow City | | Local authority | Glasgow City | | Electoral ward | Dennistoun | | Westminster constituency | Glasgow North East | | Delivery location | TLM82 Glasgow City | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | DH OPCO UK LTD (DEDALUS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 21 Jan 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522154 - 18 Dec 2024 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520567 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520567 iLab Support & Maintenance - Extension of existing Support and Maintenance for 2 Years for existing iLab System for Greater Glasgow and Clyde - Licences owned in Perpetuity - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522154 iLab Support & Maintenance - Extension of existing Support and Maintenance for 2 Years for existing iLab System for Greater Glasgow and Clyde - Licences owned in Perpetuity ## Notice URLs - http:// - http://www.nhsggc.scot/about-us/procurement/ - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000786232 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000786232. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000786232.json.