--- title: "Housing Management System" ocid: "ocds-r6ebe6-0000786488" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000786488" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000786488.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000786488.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "EAST LOTHIAN HOUSING ASSOCIATION LTD" published: "2025-01-08" --- # Housing Management System Buyer: EAST LOTHIAN HOUSING ASSOCIATION LTD Current stage: Award OCID: ocds-r6ebe6-0000786488 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000786488) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000786488.json) ## Summary East Lothian Housing Association Ltd has successfully completed the procurement process for a Housing Management System (HMS) designed to integrate with its existing MyHome customer portal. The organization, located in Haddington, has awarded the contract to Designer Software Ltd, following a limited procurement method that bypassed prior publication due to the absence of competition for technical and exclusive rights reasons. The contract, valued at £280,000, was signed on 8th January 2025, with the contracting phase primarily completed in December 2024. This procurement falls under the services category and covers the delivery at East Lothian Housing Association's address in Haddington, EH41 3JL. The process ensures the software will continue to be developed and supported in alignment with the MyHome system. This tender represents a significant opportunity for businesses specializing in software development, particularly those capable of providing bespoke integrations with existing IT systems. Companies with expertise in maintaining and developing interoperable and interactive software solutions would be highly suitable candidates for similar future opportunities. The exclusive nature of this contract, linked with Designer Software's significant control over the MyHome portal, underscores the potential for specialized firms to secure long-term and influential roles in enhancing housing management technology. This procurement highlights the importance of strong technical partnerships and exclusivity in delivering ongoing value and support for critical business systems. ## Notice East Lothian Housing Association is looking for software that can integrate with its MyHome portal, that can allow this integration to be continually developed to ensure it continues on the latest version of this system and has technical support should it have any issues. ### Lot Information Lot 1 East Lothian has bespoke API integrations with its other key IT systems as part of the MyHome offering to deliver key repairs and maintenance services to its tenants. The current MyHome customer portal has been assessed to meet the needs of the business and the organisation does not wish to seek to procure an alternative solution. We are seeking to procure a supplier than can maintain and develop the integration with the MyHome from our Housing Management, Asset and Finance databases. ### Procurement Information Competition is absent for technical reasons; and the protection of exclusive rights. ELHA use and rely upon a customer portal called the "MyHome customer portal" which is provided by a supplier called Housing Online. ELHA is procuring a contract for the provision of an HMS software system that must be interoperable, interactive and continue to be developed alongside the MyHome customer portal. ELHA's external IT consultants have advised that Designer Software has an exclusivity arrangement with Housing Online that includes a clause that allows Designer Software to veto any work that Housing Online might want to do that supports or develops its interactivity with a competitor's solution. Designer Software also has a significant shareholding in Housing Online and is capable of exercising considerable influence over its management decisions. As a consequence of this, only Designer Software's HMS solution will continue to be developed to ensure it is interoperable and interactive with the MyHome customer portal, which ELHA must use and is reliant upon. ELHA's IT external consultants have advised that that there is no reasonable alternative or substitute to contracting with Designer Software due to the exclusivity arrangements and, as there is no reasonable workaround, the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN521307 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Jan 2025 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 8 Jan 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £280,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | EAST LOTHIAN HOUSING ASSOCIATION LTD | | Locality | HADDINGTON | | Post town | Edinburgh | | Postcode | EH41 3JL | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM11 East Lothian and Midlothian | | Local authority | East Lothian | | Electoral ward | Haddington and Lammermuir | | Westminster constituency | Lothian East | | Delivery location | TLM73 East Lothian and Midlothian | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | DESIGNER SOFTWARE | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 8 Jan 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN521307 - 23 Dec 2024 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520903 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC520903 Housing Management System - East Lothian Housing Association is looking for software that can integrate with its MyHome portal, that can allow this integration to be continually developed to ensure it continues on the latest version of this system and has technical support should it have any issues. - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN521307 Housing Management System - East Lothian Housing Association is looking for software that can integrate with its MyHome portal, that can allow this integration to be continually developed to ensure it continues on the latest version of this system and has technical support should it have any issues. ## Notice URLs - http:// - http://www.elha.com - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000786488 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000786488. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000786488.json.