---
title: "Whole Family Support Framework (Re-Opening 2025)"
ocid: "ocds-r6ebe6-0000787270"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000787270"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000787270.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000787270.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "EAST AYRSHIRE COUNCIL"
published: "2025-04-14"
---

# Whole Family Support Framework (Re-Opening 2025)

Buyer: EAST AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000787270

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000787270.json)

## Summary

Awarded by the East Ayrshire Council, the "Whole Family Support Framework (Re-Opening 2025)" aims to provide early family-focused support across six HEART areas to identify and assist children and families in need. The procurement falls under the "General public services" industry category and concentrates on two lots: "Children & Young People's Mental Health & Wellbeing Services" and "Specialist & Therapeutic Support Services". The procurement stage is currently complete, with contracts signed on 18th March 2025. The contract period extends for one year, with potential for two one-year renewals.

This tender presents significant opportunities for SMEs and large businesses involved in mental health and family support services to expand and collaborate with local authorities. Businesses specialising in early intervention, mental health, and therapeutic support can leverage their expertise to contribute to a consistent and responsive framework focused on family strengths and challenges. Suppliers like Kooth Digital Health Limited, East Ayrshire Carers Centre, and Mind Of My Own Ltd exemplify the varied potential participants ideal for this framework.

## Notice

The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families' needs within each providers' area of expertise.

### Lot Information

Children & Young People's Mental Health & Wellbeing Services

Lot 3 - Children & Young People's Mental Health & Wellbeing Services The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families' needs within each providers' area of expertise.

Renewal: 2 x 1 one year extensions

Specialist & Therapeutic Support Services

Lot 4 - Specialist & Therapeutic Support Services The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families' needs within each providers' area of expertise.

Renewal: 2 x 1 year extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528333 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2025 |
| Submission deadline | 11 Feb 2025 |
| Future notice date | Not specified |
| Award date | 18 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Yes, subject to further funding. Retender in 2 or 3 years. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST AYRSHIRE COUNCIL |
| Locality | KILMARNOCK |
| Post town | Kilmarnock |
| Postcode | KA3 7BU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | East Ayrshire |
| Electoral ward | Kilmarnock East and Hurlford |
| Westminster constituency | Kilmarnock and Loudoun |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 6 |
| Supplier names | EAST AYRSHIRE CARERS CENTRE; INCLUDEM; KOOTH DIGITAL HEALTH; MIND OF MY OWN; NEIGHBOURHOOD NETWORKS; UCAN LEARN.WORK.LIVE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79411100 - Business development consultancy services
- 85000000 - Health and social work services

## Release History

- 14 Apr 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528333
- 9 Jan 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN521414

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN521414
  Whole Family Support Framework (Re-Opening 2025) - The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families' needs within each providers' area of expertise.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528333
  Whole Family Support Framework (Re-Opening 2025) - The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families' needs within each providers' area of expertise.

## Notice URLs

- http://
- http://www.east-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000787270
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/
- https://www.scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000787270. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000787270.json.
