---
title: "Provision of Non-Medical Personal Help Services"
ocid: "ocds-r6ebe6-0000789147"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000789147"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000789147.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000789147.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF DUNDEE"
published: "2025-08-28"
---

# Provision of Non-Medical Personal Help Services

Buyer: UNIVERSITY OF DUNDEE  
Current stage: Award  
OCID: ocds-r6ebe6-0000789147

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## Summary

The University of Dundee has concluded the procurement process titled "Provision of Non-Medical Personal Help Services," falling under the education sector's industry category. The procurement involved creating a framework agreement for services to support students with disabilities or additional support needs, distributed over three distinct lots. This process followed the open procedure method, allowing a broad range of suppliers to participate. The primary location for service delivery is Dundee, within the UKM71 region. The tender reached its completion stage, with key contracts signed on 9th June 2025. The process facilitated by the University of Dundee sought an efficient way to enhance student support mechanisms, ensuring educational equality and inclusivity.

This tender presents substantial opportunities for businesses specialising in educational support services, particularly those with experience in providing disability assistance. SMEs like YorLinc Ltd and Clear Links Support Ltd, involved in the finalized contracts, highlight the demand for agile and specialised suppliers capable of adapting to the nuanced needs of university students. Businesses possessing expertise in bespoke educational assistance, interpretation services, and Autism Spectrum Condition support stand well-positioned to meet similar requirements. The emphasis on quality and competitive pricing underscores the procurement's goal of fostering resourceful partnerships that drive service excellence and foster educational development.

## Notice

The Authority is seeking suppliers for the provision of individual support for students who have disclosed a disability or additional support need. The Authority is putting in place a Framework of suppliers over three (3) Lots, as detailed in the ITT.

### Lot Information

All services excluding Communication Support Workers (CSW), British Sign Language (BSL) Interpreters and Autism Spectrum Condition Support

One-to-one Learning Support for students who disclose a disability or additional support need. This is intended to enable students to achieve on their course by providing a range of support such as: reading; notetaking; prompting; study skills; support in practical classes for those students who have a physical disability. The services required are not limited to those listed as the support needs in question subject to ongoing development.

CSWs and BSL Interpreters

Communication Support Worker (Lot 2): To provide accurate interpretation for students using British Sign Language. To provide appropriate communication strategies to enable deaf students to integrate into their peer group and engage with their learning British Sign Language (BSL) Interpreter (Lot 2): To provide BSL Interpreting for students in and out with the classroom

Autism Spectrum Condition Support

Autism Spectrum Condition (ASC) Support (Lot 3): To support autistic students to stay focused and on task and develop learning strategies to reach their full potential

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537934 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2025 |
| Submission deadline | 28 Feb 2025 |
| Future notice date | Not specified |
| Award date | 9 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,300,000 |
| Lots value | £1,300,000 |
| Awards value | Not specified |
| Contracts value | £14,300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF DUNDEE |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4HN |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | West End |
| Westminster constituency | Dundee Central |
| Delivery location | TLM71 Angus and Dundee City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CLEAR LINKS SUPPORT; YORLINC |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 79620000 - Supply services of personnel including temporary staff
- 80000000 - Education and training services
- 80340000 - Special education services
- 80400000 - Adult and other education services

## Release History

- 28 Aug 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537934
- 28 Aug 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537938
- 30 Jan 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522812

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN522812&idx=2
  30th January 2025 - Appendix 2 - Bidder Response Questionnaire
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN522812&idx=3
  30th January 2025 - Appendix 3 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN522812&idx=4
  30th January 2025 - Appendix 4 - UoD Terms and Conditions of Contract - Supply of Services
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN522812&idx=5
  30th January 2025 - Appendix 5 - APUC Supply Chain Code of Conduct
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN522812&idx=6
  30th January 2025 - Appendix 6 - Data Processing Agreement
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN522812&idx=7
  30th January 2025 - Appendix 7 - Cloud Services Vulnerability Questionnaire
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN522812&idx=8
  30th January 2025 - UoD-PF013-TC-2024 - Master ITT Document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN522812&idx=1
  30th January 2025 - Appendix 1 - Statement of Requirements UoD-PF013-TC-2024
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN522812
  Provision of Non-Medical Personal Help Services - The Authority is seeking suppliers for the provision of individual support for students who have disclosed a disability or additional support need. The Authority is putting in place a Framework of suppliers over three (3) Lots, as detailed in the ITT.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537938
  Provision of Non-Medical Personal Help Services - The Authority is seeking suppliers for the provision of individual support for students who have disclosed a disability or additional support need. The Authority is putting in place a Framework of suppliers over three (3) Lots, as detailed in the ITT.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537934
  Provision of Non-Medical Personal Help Services - The Authority is seeking suppliers for the provision of individual support for students who have disclosed a disability or additional support need. The Authority is putting in place a Framework of suppliers over three (3) Lots, as detailed in the ITT.

## Notice URLs

- http://
- http://www.clear-links.co.uk
- http://www.dundee.ac.uk
- http://www.publiccontractsscotland.gov.uk
- http://www.yorlinc.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000789147

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000789147. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000789147.json.