---
title: "Website Development, Maintenance and Hosting Framework"
ocid: "ocds-r6ebe6-0000791196"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000791196"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000791196.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000791196.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HIGHLANDS AND ISLANDS ENTERPRISE"
published: "2025-07-17"
---

# Website Development, Maintenance and Hosting Framework

Buyer: HIGHLANDS AND ISLANDS ENTERPRISE  
Current stage: Award  
OCID: ocds-r6ebe6-0000791196

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## Summary

The procurement process, led by Highlands and Islands Enterprise (HIE), focuses on the establishment of a "Website Development, Maintenance and Hosting Framework." The key buyer, HIE, along with Wave Energy Scotland (WES) and the Orkney Research and Innovation Campus (ORIC), calls for the development and maintenance of their websites, leveraging the Umbraco content management system. The contract has been awarded to Bright Digital Marketing LTD (Bright Signals), with the agreement set to commence on 1 August 2025 for a term of three years, potentially extending by one additional year. This process, classified under the category of economic affairs within the CPV scheme, followed an open procurement procedure, transitioning from the initial tender phase, completed by 14 May 2025, to the awarding stage confirmed on 17 July 2025. The procurement primarily caters to the UKM region, representing services aimed at enhancing digital infrastructure.

The framework presents substantial opportunities for businesses adept in website hosting, design, and online strategy development, particularly those specialising in the Umbraco CMS environment. The awarded contract, valued at GBP 1,086,190 over a four-year duration, opens doors for firms capable of delivering high-quality digital services tailored to the needs of regional agencies and economic entities. SMEs, particularly those with a strong foundation in digital marketing and technology solutions, stand poised to benefit from such engagements, leveraging the process to refine their portfolios while fostering growth within the public sector landscape. This procurement encourages innovation, adaptability, and expansion among technically savvy businesses, promoting competitive excellence through a structured evaluation framework prioritising both quality and cost-effectiveness.

## Notice

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. Highlands and Islands Enterprise (HIE) is seeking to appoint a suitably qualified supplier to further develop, maintain and host its suite of websites on the Umbraco content management system. This Framework is being procured for Highlands and Islands Enterprise (HIE) and on behalf of Wave Energy Scotland (WES), Orkney Research and Innovation Campus (ORIC) and any other Contracting Authority wholly or partly under the control of, or funded by HIE, WES or ORIC, at any point during the term of this Framework, subject to case-by-case approval by HIE. These services will be required from 1 August 2025 for an initial period of 3 years (unless terminated in accordance with the provisions of the Framework agreement) with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

### Lot Information

Lot 1

This framework will support the ongoing evolution of our websites. The key tasks under the framework are: 1.Hosting 2.Transfer of existing websites 3.Website planning, scoping, design and build 4.Aftercare - maintenance, support and upgrades 5.Project management and reporting 6.Code red 7.Usability, accessibility and testing 8.Website sustainability 9.Strategic campaign planning and delivery 10.Metrics and optimisation The 3-year budget, excluding VAT but inclusive of travel and subsistence, currently available to deliver these services is between GBP 526,000 and GBP 880,200.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services such as a business need, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. Examples of contract modification include but are not limited to: - To provide for additional services by the original supplier that have become necessary and were not included in the initial procurement. - Where services/part of the service provided can be delivered inhouse by HIE/HIE shared IT services and no longer necessitate outsourcing. - Where changes to available technology mean that one or more of the Contracting Authorities considers that it would benefit from additional Services of a similar character to the Services. - Where one or more of the Contracting Authorities requires additional Services as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government.

Renewal: The framework will be awarded for an initial period of 3 year with HIE having the option to extend for a period or periods together not exceeding 12 months following the Initial Term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534903 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jul 2025 |
| Submission deadline | 14 May 2025 |
| Future notice date | Not specified |
| Award date | 17 Jul 2025 |
| Contract period | Not specified |
| Recurrence | HIE reserves the right to re-tender for these services upon termination of the framework or at the end of the Framework, including any extension period. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,173,600 |
| Lots value | £1,173,600 |
| Awards value | Not specified |
| Contracts value | £1,086,190 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHLANDS AND ISLANDS ENTERPRISE |
| Additional buyers | ORKNEY RESEARCH AND INNOVATION CAMPUS LLP; WAVE ENERGY SCOTLAND LIMITED |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 5NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Orkney Islands |
| Electoral ward | Stromness and South Isles |
| Westminster constituency | Orkney and Shetland |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRIGHT DIGITAL MARKETING LTD (BRIGHT SIGNALS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72200000 - Software programming and consultancy services
- 72210000 - Programming services of packaged software products
- 72212480 - Sales, marketing and business intelligence software development services
- 72230000 - Custom software development services
- 72240000 - Systems analysis and programming services
- 72250000 - System and support services
- 72300000 - Data services
- 72400000 - Internet services
- 72410000 - Provider services
- 72413000 - World wide web (www) site design services
- 72415000 - World wide web (www) site operation host services
- 72416000 - Application service providers
- 72420000 - Internet development services
- 72421000 - Internet or intranet client application development services
- 79342000 - Marketing services
- 79413000 - Marketing management consultancy services

## Release History

- 17 Jul 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534903
- 24 Mar 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526615

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=2
  24th April 2025 - Award Criteria Tender Response Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=14
  24th April 2025 - Award Criteria Tender Response Form v2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=1
  18th April 2025 - Scope of Requirements and Tender Guidance
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=13
  18th April 2025 - Scope of Requirements and Tender Guidance v2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=12
  7th April 2025 - PCS Q&A 3 April 2025
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=10
  24th March 2025 - HIE Business Travel Policy
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=11
  24th March 2025 - HIE's Conflict of Interest Policy July 2024
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=3
  24th March 2025 - Question 8 - Inverness Campus project task
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=4
  24th March 2025 - Cyber Security Response Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=5
  24th March 2025 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=6
  24th March 2025 - Forms for Signature
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=7
  24th March 2025 - Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=8
  24th March 2025 - Community Benefits Selection Menu
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526615&idx=9
  24th March 2025 - Appendix 1 - Contractor Annual Return Form
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526615
  Website Development, Maintenance and Hosting Framework - Highlands and Islands Enterprise (HIE) is seeking to appoint a suitably qualified supplier to further develop, maintain and host its suite of websites on the Umbraco content management system. This Framework is being procured for Highlands and Islands Enterprise (HIE) and on behalf of Wave Energy Scotland (WES), Orkney Research and Innovation Campus (ORIC) and any other Contracting Authority wholly or partly under the control of, or funded by HIE, WES or ORIC, at any point during the term of this Framework, subject to case-by-case approval by HIE. It is expected that these services will be required from 1 August 2025 for an initial period of 3 years (unless terminated in accordance with the provisions of the Framework agreement) with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534903
  Website Development, Maintenance and Hosting Framework - THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. Highlands and Islands Enterprise (HIE) is seeking to appoint a suitably qualified supplier to further develop, maintain and host its suite of websites on the Umbraco content management system. This Framework is being procured for Highlands and Islands Enterprise (HIE) and on behalf of Wave Energy Scotland (WES), Orkney Research and Innovation Campus (ORIC) and any other Contracting Authority wholly or partly under the control of, or funded by HIE, WES or ORIC, at any point during the term of this Framework, subject to case-by-case approval by HIE. These services will be required from 1 August 2025 for an initial period of 3 years (unless terminated in accordance with the provisions of the Framework agreement) with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

## Notice URLs

- http://
- http://www.hie.co.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000791196
- https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000791196. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000791196.json.