---
title: "HH185-24-TW08 EDIS Support"
ocid: "ocds-r6ebe6-0000792029"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000792029"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000792029.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000792029.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS HIGHLAND"
published: "2025-03-03"
---

# HH185-24-TW08 EDIS Support

Buyer: NHS HIGHLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000792029

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## Summary

NHS Highland has awarded a contract for the "HH185-24-TW08 EDIS Support" tender, which involves providing support for their Emergency Department System (EDIS) over a period of one year, running from 2024 to 2025. The contract, valued at £92,950, was initiated in the Inverness region (UKM6) and involves a 24/7/365 support schedule. The procurement process reached the award stage, and the contract was formally signed on 1st April 2024. The tender falls within the health industry category and utilised a limited procurement method due to the specialised nature of the required services, which could only be provided by the awarded supplier, DH OpCo UK Ltd (Dedalus), based in Leeds.

This contract presents a significant business opportunity for suppliers familiar with emergency department systems and healthcare IT services. Companies experienced in maintaining and supporting critical health informatics infrastructures could find similar future opportunities with NHS organisations. This tender illustrates the potential for businesses in niche sectors to secure valuable contracts without extensive competition, especially in cases where continuing maintenance and support are required by established suppliers.

## Notice

1 year support contract covering period 24 / 25 covering EDIS (Emergency Department System) Support hours 24*7*365 The expectation is that NHS Highland will have migrated to a new system within 2 years.

### Lot Information

Lot 1

1 year support contract covering period 24 / 25 covering EDIS (Emergency Department System) Support hours 24*7*365 The expectation is that NHS Highland will have migrated to a new system within 2 years

### Procurement Information

A tendering process is not being undertaken as this is support that can only be provided by the supplier. Support has been in place for a number of years and the original implementation was supported by a national procurement and programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR524989 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Apr 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £92,950 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HIGHLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 3BW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DH OPCO UK LTD (DEDALUS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253200 - Systems support services

## Release History

- 3 Mar 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR524989

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR524989
  HH185-24-TW08 EDIS Support - 1 year support contract covering period 24 / 25 covering EDIS (Emergency Department System) Support hours 24*7*365 The expectation is that NHS Highland will have migrated to a new system within 2 years.

## Notice URLs

- http://
- http://www.nhshighland.scot.nhs.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000792029

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000792029. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000792029.json.