---
title: "Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations"
ocid: "ocds-r6ebe6-0000793675"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000793675"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000793675.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000793675.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOUTHSIDE HOUSING ASSOCIATION LTD"
published: "2025-07-08"
---

# Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations

Buyer: SOUTHSIDE HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-r6ebe6-0000793675

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## Summary

The procurement process is led by Southside Housing Association Ltd, headquartered in Glasgow, and involves the provision of "Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations". The project falls under the housing and community amenities category, with the services taking place in the Cardonald and Pollokshields areas of Glasgow. The procurement method is an open procedure for services, with a contract duration of two years from 1st July 2025 to 30th June 2027, potentially extendable up to five years. The procurement has transitioned from tendering to award stage, culminating in a contract signed on 19th June 2025, with James Frew Ltd as the awarded supplier. Furthermore, the tender period was recently extended to accommodate bidder requests, with critical dates revised to close submissions by 1st May 2025.

This tender offers significant business growth opportunities, particularly attractive to companies involved in heating systems maintenance and repair, especially those experienced with Air Source Heat Pump and Unvented Cylinder technologies. Businesses that hold certifications such as MCS Service, FGas, or membership to NICEIC or SELECT will be well-suited to compete, provided they have a minimum yearly turnover of £148,000 and requisite insurance coverage. The contract, valued initially at £370,000, ensures consistent work over its duration, encouraging staff development and fostering relationships within the community through mandated benefits. Suppliers with robust technical capabilities in handling out-of-hours emergency repairs are crucial for fulfilling contract specifications and enhancing their service portfolios.

## Notice

1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association's customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator's (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

### Lot Information

Lot 1

Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulations 2015. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor.

Renewal: May take up option of twelve month extensions up to a maximum of three further years (2027-2030) at an estimated value 74000 GBP (excluding VAT) per annum. Southside Housing Association's estimated annual budget for the contract is 74000 GBP excluding VAT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534183 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2025 |
| Submission deadline | 17 Apr 2025 |
| Future notice date | Not specified |
| Award date | 19 Jun 2025 |
| Contract period | Not specified |
| Recurrence | 2027 at the earliest if the optional 12 month extensions are not applied |

## Values

| Field | Value |
| --- | --- |
| Tender value | £370,000 |
| Lots value | £370,000 |
| Awards value | Not specified |
| Contracts value | £65,591 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHSIDE HOUSING ASSOCIATION LTD |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G51 4EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Cardonald |
| Westminster constituency | Paisley and Renfrewshire North |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JAMES FREW |

## CPV Codes

### Divisions

- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 42 - Industrial machinery
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45 - Construction work
- 50 - Repair and maintenance services
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 39715000 - Water heaters and heating for buildings; plumbing equipment
- 39715200 - Heating equipment
- 39721310 - Air heaters
- 42131110 - Central-heating radiator valves
- 42510000 - Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery
- 42511110 - Heat pumps
- 42530000 - Parts of refrigerating and freezing equipment and heat pumps
- 42533000 - Parts of heat pumps
- 44115200 - Plumbing and heating materials
- 44115220 - Heating materials
- 44163121 - Heating pipes
- 44620000 - Central-heating radiators and boilers and parts
- 44621110 - Central-heating radiators
- 44621112 - Parts of central-heating radiators
- 45259300 - Heating-plant repair and maintenance work
- 45311100 - Electrical wiring work
- 45331000 - Heating, ventilation and air-conditioning installation work
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50721000 - Commissioning of heating installations
- 71314310 - Heating engineering services for buildings

## Release History

- 8 Jul 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534183
- 9 Apr 2025 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528024
- 18 Mar 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526279

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=10
  7th April 2025 - Southside HA Repairs History
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=2
  18th March 2025 - Tender Document 2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=3
  18th March 2025 - Tender Document 3
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=4
  18th March 2025 - Tender Document 4
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=5
  18th March 2025 - Tender Document 5
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=6
  18th March 2025 - Tender Document 6
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=7
  18th March 2025 - Tender Document 7
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=8
  18th March 2025 - Tender Document 8
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=9
  18th March 2025 - Tender Document 9
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526279&idx=1
  18th March 2025 - Tender Document 1
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526279
  Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations - 1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association's customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator's (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534183
  Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations - 1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association's customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator's (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

## Notice URLs

- http://
- http://www.southside-ha.org
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000793675
- https://mcscertified.com
- https://www.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000793675. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000793675.json.