---
title: "HF/R001 - Digital Social Care Record System"
ocid: "ocds-r6ebe6-0000794209"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000794209"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000794209.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000794209.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HILLCREST"
published: "2025-09-29"
---

# HF/R001 - Digital Social Care Record System

Buyer: HILLCREST  
Current stage: Award  
OCID: ocds-r6ebe6-0000794209

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000794209.json)

## Summary

Hillcrest, acting as a central purchasing body, successfully completed the procurement of a digital social care record system with the aim to standardise, streamline, and improve record-keeping through a centralised hub. The procurement process for the "HF/R001 - Digital Social Care Record System" covered the housing and community amenities sector (COFOG 06), primarily within the UKM region, specifically in Dundee, Scotland. Following an open procurement method, Hillcrest initiated this tender process on 25 March 2025, with tenders closing on 24 April 2025. As of 29 September 2025, the contract was awarded to Unicorn Training for the bid amount of £206,000 GBP, and the procurement stage now stands as completed and active.

The tender for the digital care record system opens up significant growth opportunities for businesses involved in software development for healthcare or record management systems. Companies specialising in customisable software solutions, particularly those that address data protection, cyber security, and user-accessibility features, are well-suited to compete in such tenders. The requirement for excellent reporting functionality further broadens the scope for firms providing advanced analytics and audit solutions. This contract represents substantial business potential, especially for those capable of catering to diverse service needs across Scotland like Hillcrest’s varied operational demands, which include supporting physical and learning disabilities, mental health, homelessness, and substance recovery services. With the procurement under an open procedure, it highlights a transparent and competitive opportunity for industry players.

## Notice

Hillcrest wish to provision a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping via a centralised hub.

### Lot Information

Lot 1

Hillcrest Futures works across Scotland providing a wide range of services in the areas of physical and learning disabilities, autism, and older people. Also, supporting positive mental health and wellbeing, homelessness and drug, alcohol and recovery services. We work in people's homes, out in the community and in both temporary and supported accommodation providing support from 1 hour a week to 24 hours a day. Currently Hillcrest Futures complete a variety of electronic and paper records and documentation for all the people we support. For example, care and support plans, risk assessments, and medication records. We are seeking to procure and implement a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping through providing a centralised hub of all client information and includes the following considerations: - customisable to meet our business needs - We have a diverse range of services and wish to utilise this across our organisation. - accessible - We need it to work both on and offline, as well as have an intuitive user interface which considers the varying abilities of people who use technology (user friendly). - excellent reporting functionality - We need it to be able to provide an easy mechanism for monitoring and auditing of our management information and service provision. - adhere to all our Data Protection and Cyber Security requirements - Privacy of our client information is a high priority and we need to be assured that you can protect our organisational data and ensure that only authorised individuals have access as required.

Renewal: 3 year Contract with two 1-year Options to Extend

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540176 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2025 |
| Submission deadline | 24 Apr 2025 |
| Future notice date | Not specified |
| Award date | 24 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Further notice likely to be published in 3 to 5 Years |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £206,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HILLCREST |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD2 1EG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | Lochee |
| Westminster constituency | Dundee Central |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNICORN TRAINING |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 29 Sep 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540176
- 25 Mar 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526694

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526694&idx=2
  25th March 2025 - Specification Document - HF R001
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526694&idx=3
  25th March 2025 - Quality Submission
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526694&idx=4
  25th March 2025 - Pricing Document - Appendix 2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526694&idx=5
  25th March 2025 - Requirements Document - Appendix 1
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526694&idx=6
  25th March 2025 - Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526694&idx=7
  25th March 2025 - Scoring Matrix
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526694&idx=8
  25th March 2025 - Community Benefits Statement
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR526694&idx=1
  25th March 2025 - Invitation to Tender Document - HF R001
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526694
  HF/R001 - Digital Social Care Record System - Hillcrest wish to provision a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping via a centralised hub.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540176
  HF/R001 - Digital Social Care Record System - Hillcrest wish to provision a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping via a centralised hub.

## Notice URLs

- http://
- http://www.hillcrest.org.uk
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000794209

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000794209. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000794209.json.