---
title: "Manufacturing Innovation Centre Moray (MICM) - Service Operator"
ocid: "ocds-r6ebe6-0000794669"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000794669"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000794669.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000794669.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "HIGHLANDS AND ISLANDS ENTERPRISE"
published: "2025-10-06"
---

# Manufacturing Innovation Centre Moray (MICM) - Service Operator

Buyer: HIGHLANDS AND ISLANDS ENTERPRISE  
Current stage: Award  
OCID: ocds-r6ebe6-0000794669

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000794669)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000794669.json)

## Summary

The procurement process for the "Manufacturing Innovation Centre Moray (MICM) - Service Operator" has been concluded and documented as a contract award notice. The buyer, Highlands and Islands Enterprise (HIE), based in Inverness, UK, has completed the awarding process having initiated it on 14 May 2025. The procurement was aimed at appointing a service operator to manage the MICM's services, located at the Enterprise Park Forres. This procurement falls under the 'Economic affairs' industry category with services as the main procurement category. The procurement method employed was an open procedure. The initial contract will cover a 3-year period starting from 3 October 2025, with the possibility of extending it until 2 October 2030. The contract's total potential value could reach up to GBP 1,299,705, inclusive of an option to extend for up to two additional years.

This contract presents substantial opportunities for businesses focused on innovation and service provision, particularly SMEs and those specialising in manufacturing and low-carbon practices. Enterprise North East Trust Limited t/a Elevator, an SME, has been awarded the contract, indicating the procurement's flexibility regarding company size. The MICM is part of the Moray Growth Deal, aimed at stimulating innovation and facilitating business start-ups and project incubations. Companies with expertise in diagnostics, advisory services, and sustainable business solutions would find valuable opportunities in this procurement. Furthermore, businesses equipped to handle potential service modifications and embrace virtual delivery models would be particularly suited to thrive in this evolving contract landscape.

## Notice

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. HIE has appointed a service operator for the Manufacturing Innovation Centre Moray (MICM). The services are required from 3 October 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract. HIE has an option to extend the contract period by up to 2 years, until 2 October 2030. The value of the initial 3-year period is GBP 804,738 (excluding VAT) including GBP 150,879 (excluding VAT) for various allowances. The total contract value in section II.1.7 and V.2.4. refers to the total contract value including the optional extension period/s and the various allowances.

### Lot Information

Lot 1

The Service Operator will develop, operate and manage the MICM service. MICM is one of eight strategic projects forming part of the Moray Growth Deal (MGD). Located at Enterprise Park Forres, MICM will provide diagnostics, advice, information, signposting and access to funding, to businesses. Its primary focus will be on stimulating innovation and growth in product and process development, with a strong emphasis on transitioning to low carbon practices. There will be space in the building for business start-up incubation and space for existing business to undertake innovation projects, as well as demonstration facilities showcasing advanced technology and equipment. Please refer to the tender documents for full details.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services in response to changes in circumstance such as: -evidence of actual demand for the various Services or for new Services. -the tested validity of initial assumptions (including assumptions about Allowances). -increased or decreased funding availability. -additional income generation which exceeds targets. -evolving operational circumstances. -the outcome annual reviews. -the results of business surveys. In response to changed circumstances, irrespective of the monetary value of the change, HIE may require a range of changes to the Services, such as: -the removal of Services; -the addition of new Services; -increasing or decreasing the Services; -re-designing the Service provision; -revising project KPIs/Milestones; -amending the Equipment and Technology Strategy; or -specifying the order in which the Services are to be performed. The above lists of circumstances and potential changes are not exhaustive and HIE may require such other changes as are appropriate. Specific modifications may include but need not be limited to: -A requirement to promote the uptake by self-managed, longer-term tenants of newly available Grow-on space at Unit 10, Enterprise Park Forres, from 2029/2030. -A move to virtual delivery (wholly or partially). -Changes to the service provision/programme as a result of ongoing review/improvements. -Temporary increases of resource provision, due to peaks in demand (e.g. to support equipment procurement activity). For full details please refer to the 'Contract modification' section in the Scope of Requirements and Guidance document.

Renewal: The contract will be awarded for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract. HIE will have an option to extend the contract period by up to 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540645 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2025 |
| Submission deadline | 8 Jul 2025 |
| Future notice date | Not specified |
| Award date | 3 Oct 2025 |
| Contract period | Not specified |
| Recurrence | HIE reserves the right to re-tender for these services upon termination or at the end of the contract, including any extension period. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,300,000 |
| Lots value | £1,300,000 |
| Awards value | Not specified |
| Contracts value | £1,299,705 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHLANDS AND ISLANDS ENTERPRISE |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 5NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM62 Inverness and Nairn, Moray, and Badenoch and Strathspey |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENTERPRISE NORTH EAST TRUST LIMITED T/A ELEVATOR |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71314300 - Energy-efficiency consultancy services
- 71600000 - Technical testing, analysis and consultancy services
- 71621000 - Technical analysis or consultancy services
- 72221000 - Business analysis consultancy services
- 72224000 - Project management consultancy services
- 73200000 - Research and development consultancy services
- 73210000 - Research consultancy services
- 73220000 - Development consultancy services
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411100 - Business development consultancy services
- 79415000 - Production management consultancy services
- 79420000 - Management-related services

## Release History

- 6 Oct 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540645
- 14 May 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY530251

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=12
  22nd May 2025 - Appendix 4a - Ground floor layout
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=20
  22nd May 2025 - Appendix 4a - Ground floor layout v2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=1
  15th May 2025 - Scope of Requirements and Guidance
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=19
  15th May 2025 - Scope of Requirements and Guidance v2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=7
  14th May 2025 - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=18
  14th May 2025 - Pricing Schedule v2
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=8
  14th May 2025 - Cyber Security Response Form
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=9
  14th May 2025 - Forms for signature
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=10
  14th May 2025 - Community Benefits selection menu
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=11
  14th May 2025 - Appendix 3 - Draft MICM equipment strategy March 2025
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=13
  14th May 2025 - Appendix 4b - First floor layout
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=14
  14th May 2025 - Appendix 7 - Contractor annual return form template
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=15
  14th May 2025 - HIE Business Travel Policy
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=16
  14th May 2025 - HIE's Conflict of Interest Policy July 2024
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=17
  14th May 2025 - Terms and Conditions
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=2
  14th May 2025 - Appendix 1 - Scope of Services
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=3
  14th May 2025 - Appendix 2 - Reporting and evidence keeping requirements
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=4
  14th May 2025 - Appendix 5 - Income targets
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=5
  14th May 2025 - Appendix 6 - Financial reporting / client bank account requirements
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY530251&idx=6
  14th May 2025 - Award Criteria Tender Response Form
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY530251
  Manufacturing Innovation Centre Moray (MICM) - Service Operator - HIE is seeking to appoint a service operator for the Manufacturing Innovation Centre Moray (MICM). It is expected that these services will be required from September 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract. HIE will have an option to extend the contract period by up to 2 years. The 3-year budget currently available to deliver this service is between GBP 620,000 and GBP 654,000 (excluding VAT). Refer to the 'Timescales and Value' section in the Scope of Requirements and Guidance document for full details on pricing inclusions/exclusions and price increase mechanism. The total contract value in section II.1.5 and II.2.6. refers to the total contract value including the optional extension period/s and allowances.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540645
  Manufacturing Innovation Centre Moray (MICM) - Service Operator - THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. HIE has appointed a service operator for the Manufacturing Innovation Centre Moray (MICM). The services are required from 3 October 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract. HIE has an option to extend the contract period by up to 2 years, until 2 October 2030. The value of the initial 3-year period is GBP 804,738 (excluding VAT) including GBP 150,879 (excluding VAT) for various allowances. The total contract value in section II.1.7 and V.2.4. refers to the total contract value including the optional extension period/s and the various allowances.

## Notice URLs

- http://
- http://www.hie.co.uk
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.publiccontractsscotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000794669
- https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000794669. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000794669.json.