---
title: "DGCP-0275 CRM System"
ocid: "ocds-r6ebe6-0000795074"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795074"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795074.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795074.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "DUMFRIES AND GALLOWAY COUNCIL"
published: "2025-04-02"
---

# DGCP-0275 CRM System

Buyer: DUMFRIES AND GALLOWAY COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000795074

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795074)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000795074.json)

## Summary

Dumfries and Galloway Council has completed the procurement process for the renewal of their CRM system under the title "DGCP-0275 CRM System". This contract falls within the general public services industry category and is geographically located in Dumfries and Galloway (UKM92). The procurement method used was open procedure, and the award stage of the contract was finalised on 28th January 2025. The contracting authority is Dumfries and Galloway Council, responsible for overseeing this tender process.

This tender presents significant opportunities for businesses specialising in CRM systems, particularly those capable of delivering advanced technological solutions to local authorities. The awarded contract, valued at £380,595.88, was secured by boxxe Limited, a large-scale supplier. Businesses with expertise in public sector digital infrastructure will benefit from exploring similar opportunities to collaborate with regional authorities on technology renewal projects.

## Notice

CRM system renewal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527335 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £380,595 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUMFRIES AND GALLOWAY COUNCIL |
| Locality | DUMFRIES |
| Post town | Dumfries and Galloway |
| Postcode | DG1 2HP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM92 Dumfries and Galloway |
| Local authority | Dumfries and Galloway |
| Electoral ward | Nith |
| Westminster constituency | Dumfries and Galloway |
| Delivery location | TLM92 Dumfries and Galloway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 2 Apr 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527335

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527335
  DGCP-0275 CRM System - CRM system renewal

## Notice URLs

- http://
- http://www.dumgal.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000795074

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795074. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000795074.json.