---
title: "HH282-25-SBS Solution Care"
ocid: "ocds-r6ebe6-0000795155"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795155"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795155.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795155.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS HIGHLAND"
published: "2025-04-02"
---

# HH282-25-SBS Solution Care

Buyer: NHS HIGHLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000795155

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795155)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000795155.json)

## Summary

NHS Highland has awarded a contract titled "HH282-25-SBS Solution Care" under the health industry category. This procurement process specifically targeted the region of Inverness, UKM6. The tender follows an open procedure and has completed the award stage. The contract commenced on 26 February 2025 and concludes on 25 February 2026, with the main objective being the provision of patient and citizen communication and engagement solutions. Key dates include the contract signing on 26 February 2025.

This tender presents significant opportunities for businesses involved in communication technology and healthcare support services. Companies that specialise in patient engagement and communication systems, especially those capable of providing comprehensive, 24/7 solutions, would find this contract particularly advantageous. SMEs, such as Netcall Technology Limited, who are nimble in their service delivery, stand to benefit from such procurements in the healthcare sector. Businesses seeking to extend their offerings within the UK healthcare market could leverage this opportunity for long-term growth and expanded service portfolios.

## Notice

Call of from SBS10175 Patient/Citizen Communication & Engagement Solutions Solution Care Contract 26 February 2024 up to and including 25 February 2025 Liberty Converse - Contact Portal Messenger+ Notify - Comprehensive 24 hours x 365 days cover 26/02/2025 - 25/02/2026

### Lot Information

Lot 1

Call off From Patient/Citizen Communication & Engagement Solutions Framework Reference: SBS10175 Solution Care Contract 26 February 2024 up to and including 25 February 2025 Liberty Converse - Contact Portal Messenger+ Notify - Comprehensive 24 hours x 365 days cover 26/02/2025 - 25/02/2026

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527407 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £90,818 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HIGHLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV2 3BW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness South |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 32260000 - Data-transmission equipment
- 32500000 - Telecommunications equipment and supplies
- 32570000 - Communications equipment
- 32573000 - Communications control system
- 64000000 - Postal and telecommunications services
- 64227000 - Integrated telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Apr 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527407

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527407
  HH282-25-SBS Solution Care - Call of from SBS10175 Patient/Citizen Communication & Engagement Solutions Solution Care Contract 26 February 2024 up to and including 25 February 2025 Liberty Converse - Contact Portal Messenger+ Notify - Comprehensive 24 hours x 365 days cover 26/02/2025 - 25/02/2026

## Notice URLs

- http://
- http://www.nhshighland.scot.nhs.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000795155

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795155. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000795155.json.