---
title: "FLS-1308 IFS Assyst ITSM Renewal 2025-2028"
ocid: "ocds-r6ebe6-0000795392"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795392"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795392.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795392.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "FORESTRY AND LAND SCOTLAND"
published: "2025-04-04"
---

# FLS-1308 IFS Assyst ITSM Renewal 2025-2028

Buyer: FORESTRY AND LAND SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000795392

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795392)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000795392.json)

## Summary

Forestry and Land Scotland has awarded a contract for the renewal of IFS Assyst ITSM services for the period 2025-2028. This procurement falls under the environmental protection category and is situated in the UKM region, with key operations involving 20 End-User concurrent Licenses, 30 Assyst User Concurrent Licenses, and 2 Assyst Named Licenses for a 3-year subscription. The procurement process, completed via a limited method as a direct award under the Scottish Government SVAR framework, culminated in the award on 1st February 2025. The total contract value is £206,262.03, with the awarding phase now complete.

This tender opportunity is pivotal for businesses specialising in IT Service Management (ITSM) solutions, especially those with experience in handling large government contracts. Computing centres and IT service providers can benefit significantly from partnerships and contracts of this nature, which can enhance their portfolio and open up further government contracting opportunities. The contract awarded to Computacenter, a large-scale supplier, indicates that businesses with substantial capacity and capability in delivering ITSM services are well-suited to compete in such tenders.

## Notice

IFS Assyst ITSM (20 End-User concurrent Licenses, 30 Assyst User Concurrent Licenses & 2 Assyst Named Licenses) - 3 years subscription

### Lot Information

Lot 1

Call off contract from Scottish Government SVARS framework for IFS Assyst ITSM (20 End-User concurrent Licenses, 30 Assyst User Concurrent Licenses & 2 Assyst Named Licenses) - 3 year subscription. (FLS-163-A)

### Procurement Information

Call off contract from the Scottish Government SVAR framework where the use of Direct Award is allowed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527599 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £206,262 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FORESTRY AND LAND SCOTLAND |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 8NW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness West |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Apr 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527599

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527599
  FLS-1308 IFS Assyst ITSM Renewal 2025-2028 - IFS Assyst ITSM (20 End-User concurrent Licenses, 30 Assyst User Concurrent Licenses & 2 Assyst Named Licenses) - 3 years subscription

## Notice URLs

- http://
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000795392
- https://forestryandland.gov.scot

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795392. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000795392.json.