---
title: "Unified Communications"
ocid: "ocds-r6ebe6-0000795474"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795474"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795474.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795474.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH COURTS AND TRIBUNALS SERVICE"
published: "2025-04-07"
---

# Unified Communications

Buyer: SCOTTISH COURTS AND TRIBUNALS SERVICE  
Current stage: Award  
OCID: ocds-r6ebe6-0000795474

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795474)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000795474.json)

## Summary

The Scottish Courts and Tribunals Service has completed a public procurement process for "Unified Communications," which falls under the industry category of telephony and contact centre services. This process was conducted via an open procedure and involved a call-off from the Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services. The procurement process, identified by tender ID "SCTS-2025-003," reached the award stage with the contract signed on 28th March 2025. The contract was awarded to Virgin Media Business, a large-scale supplier, for a total value of £206,155. The services will be delivered in the UK, specifically within the region of Scotland (UKM), with a key focus on enhancing communications infrastructure for the Scottish Courts and Tribunals Service.

This tender creates significant opportunities for businesses involved in the technology and communications sectors, particularly those that offer telephony, contact centre services, and associated hardware and software. Companies that can provide integrated communication solutions and have experience in public sector contracts would find this procurement highly suitable. The openness of the procedure suggests that competitive bidding was encouraged, giving businesses a fair opportunity to secure a sizable contract, which can contribute to substantial business growth and long-term partnerships with the Scottish judicial system.

## Notice

Telephony and contact centre services Procured via call-off from Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services

### Lot Information

Lot 1

Telephony and contact centre services Procured via call-off from Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527661 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £206,155 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH COURTS AND TRIBUNALS SERVICE |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH11 3XD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Sighthill/Gorgie |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIRGIN MEDIA BUSINESS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 7 Apr 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527661

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527661
  Unified Communications - Telephony and contact centre services Procured via call-off from Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services

## Notice URLs

- http://
- http://www.scotcourtstribunals.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000795474

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795474. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000795474.json.