---
title: "Session Recording and Heatmapping Analytics"
ocid: "ocds-r6ebe6-0000795962"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795962"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795962.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000795962.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOCIAL SECURITY SCOTLAND"
published: "2025-04-14"
---

# Session Recording and Heatmapping Analytics

Buyer: SOCIAL SECURITY SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000795962

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795962)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000795962.json)

## Summary

Social Security Scotland has awarded a contract for the subscription of Screen Recording and Heat Mapping analytics packages for their online application forms. This procurement falls under the industry category of General Public Services and was conducted through an open procedure. The contract was awarded to Computacenter UK and covers delivery within the UKM region. The procurement process specifics include an initial tender stage, followed by an award and the contract's signing on 28th March 2025. The awarded contract is valued at £5670. The procurement method used was open, ensuring transparency and equal opportunity.

This tender offers growth opportunities for businesses specialised in data analytics, particularly those providing heat mapping and session recording services. Firms capable of delivering advanced online form analytics would benefit from participating in similar future tenders. Companies that have the technical expertise and resources to manage large-scale subscriptions of digital analytics will be well-suited for such engagements with Social Security Scotland and potentially other governmental bodies. As demonstrated by Computacenter UK's success, large IT service providers with robust infrastructures and subcontracting capabilities may find lucrative opportunities in such public sector contracts.

## Notice

A subscription for Screen Recording and Heat Mapping analytics package for the Social Security Scotland online application forms.

### Lot Information

Lot 1

A subscription for Screen Recording and Heat Mapping analytics package for the Social Security Scotland online application forms.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528293 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £5,670 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOCIAL SECURITY SCOTLAND |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4BF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | Maryfield |
| Westminster constituency | Dundee Central |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48461000 - Analytical or scientific software package

## Release History

- 14 Apr 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528293

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528293
  Session Recording and Heatmapping Analytics - A subscription for Screen Recording and Heat Mapping analytics package for the Social Security Scotland online application forms.

## Notice URLs

- http://
- http://www.computacenter.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000795962
- https://www.socialsecurity.gov.scot/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000795962. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000795962.json.