---
title: "End User Services"
ocid: "ocds-r6ebe6-0000796156"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000796156"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000796156.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000796156.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOUTH LANARKSHIRE COUNCIL"
published: "2025-04-11"
---

# End User Services

Buyer: SOUTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000796156

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000796156)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000796156.json)

## Summary

South Lanarkshire Council has finalised a contract titled "End User Services" under the industry categories of general public services and housing and community amenities. This contract, falling under the procurement category of services, involves the management of IT end user services including desktop, laptop, and other peripheral devices. It encompasses deployment, maintenance, change management, and disposal of these assets. The contract was awarded through a restricted procedure to Computacenter, a large-scale supplier, with the contract signed on 7 April 2025. Delivery will take place in the South Lanarkshire region, specifically coded as UKM95.

This tender presents an opportunity for businesses specialising in IT services and support to leverage their expertise and gain valuable contracts with regional authorities. The comprehensive lifecycle management involved implies a need for robust IT infrastructure and service capabilities, making it well-suited for established IT firms with experience in handling complex IT asset and service management. Computacenter's provision of community benefits, such as work experience, educational support, and equipment donation, showcases how businesses can enhance their local engagement and corporate social responsibility while expanding their service footprint.

## Notice

The scope of End User Services covers full life cycle management of desktop, laptop, thin-client, handheld, smart phone and peripheral assets including deployment, maintenance, change management as well as disposal. The service extends to the hardware, software, third-party warranty management, disaster recovery and personnel to perform the technical support, planning, process management and administration of the service.

### Lot Information

Lot 1

The scope of End User Services covers full life cycle management of desktop, laptop, thin-client, handheld, smart phone and peripheral assets including deployment, maintenance, change management as well as disposal. The service extends to the hardware, software, third-party warranty management, disaster recovery and personnel to perform the technical support, planning, process management and administration of the service. The CCS Technology Services 3 Framework Agreement (RM6100) (Lot 3 - Operational Services Service Group 3a - End User Services) was chosen as it provides the services, processes and tools required to manage the provisioning, capacity, performance, security and availability of the Council's corporate end user devices. By conducting a mini competition from this framework ensures best value for the Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528195 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,673,009 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH LANARKSHIRE COUNCIL |
| Locality | HAMILTON |
| Post town | Motherwell |
| Postcode | ML3 0AA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Hamilton North and East |
| Westminster constituency | Hamilton and Clyde Valley |
| Delivery location | TLM95 South Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 50 - Repair and maintenance services

### Codes

- 30232000 - Peripheral equipment
- 50323000 - Maintenance and repair of computer peripherals
- 50323100 - Maintenance of computer peripherals

## Release History

- 11 Apr 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528195

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528195
  End User Services - The scope of End User Services covers full life cycle management of desktop, laptop, thin-client, handheld, smart phone and peripheral assets including deployment, maintenance, change management as well as disposal. The service extends to the hardware, software, third-party warranty management, disaster recovery and personnel to perform the technical support, planning, process management and administration of the service.

## Notice URLs

- http://
- http://www.southlanarkshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000796156
- https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000796156. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000796156.json.