---
title: "IPED - The Supply and Support of a Correspondence Management System"
ocid: "ocds-r6ebe6-0000796999"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000796999"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000796999.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000796999.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2026-03-24"
---

# IPED - The Supply and Support of a Correspondence Management System

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-r6ebe6-0000796999

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## Summary

The Scottish Government has recently concluded the procurement process for a contract concerning the supply and support of a Correspondence Management System, valued at £2,500,000. Managed through an open procedure, this initiative resides within the services category for general public services and education and is based in Edinburgh, UK. The award notice for the contract was issued on 24 March 2026, signifying the completion of the procurement phase, with the contract signed on 20 March 2026. The Scottish Government, operating from Victoria Quay in Edinburgh, served as the buyer, with Edinburgh Sheriff Court functioning as the review body.

This tender presents significant opportunities for large-scale service providers specialising in software as a service solutions and systems support, particularly those with expertise in correspondence management systems. Businesses positioned to deliver quality solutions that integrate updated operating models and business process improvements would find this contract a substantial avenue for growth. Companies that can assure robust financial and technical capacity, including those who maintain systems addressing climate change impact and supply chain management, will be well-suited to participate in future related opportunities with the Scottish Government.

## Notice

The Scottish Government has awarded a contract to a qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.

### Lot Information

Lot 1

The Scottish Government has awarded a contract to a service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG. The purpose of this procurement is to provide a platform to manage the processing of the vast and varied correspondence submitted through various channels in a secure and managed software as a service solution. The correspondence in scope for this solution that are received into Scottish Government via various channels that can be categorised as one of four key types - -Ministerial Correspondence -General Correspondence -Freedom of Information (FOI) Requests -Parliamentary Questions. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: Initial contract period will be 24 months with the possible extension of a further 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552330 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2026 |
| Submission deadline | 6 Jun 2025 |
| Future notice date | Not specified |
| Award date | 20 Mar 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH6 6QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48311000 - Document management software package
- 48311100 - Document management system
- 72212311 - Document management software development services
- 72512000 - Document management services

## Release History

- 24 Mar 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552330
- 29 Apr 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR529127

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR529127
  IPED - The Supply and Support of a Correspondence Management System - The Scottish Government is seeking a suitably qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552330
  IPED - The Supply and Support of a Correspondence Management System - The Scottish Government has awarded a contract to a qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.

## Notice URLs

- http://
- http://www.gov.scot/Topics/Government/Procurement/Selling/supplier-enquiries
- http://www.scotcourts.gov.uk/the-courts/sheriff-court/find-a-court
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000796999
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html?VISITORID=6d5f9100-caea-40b2-810a-910158cb5df4&_ncp=1745415932357.53042-1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000796999. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000796999.json.