---
title: "Vaccination Service Contact Centre"
ocid: "ocds-r6ebe6-0000797227"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000797227"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000797227.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000797227.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)"
published: "2025-04-25"
---

# Vaccination Service Contact Centre

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)  
Current stage: Award  
OCID: ocds-r6ebe6-0000797227

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000797227)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000797227.json)

## Summary

The procurement process for the "Vaccination Service Contact Centre" has been completed by The Common Services Agency, more commonly known as NHS National Services Scotland (NSS), located in Edinburgh, UK. This process falls under the health industry category and was conducted using an open procedure. The procurement covers services to be provided across Scotland and included an optional one-year extension for the contract. The contract, valued at £600,000, was awarded on 1st April 2025, under the framework agreement "GCloud". This project has reached the award and contract stage, signifying that all procurement actions required have been fulfilled.

This tender provides significant business growth potential particularly for companies specialising in health service solutions or call centre management. Enterprises already operating or looking to expand in the digital communication sector may find this opportunity well-suited to their expertise. The successful supplier for this opportunity was 8x8, a small to medium-sized enterprise (SME) based in London, highlighting the competitive advantage for SMEs with specialised offerings in this sector. Engaging in such public sector contracts can bolster a company’s portfolio and open avenues for future collaborations with government bodies.

## Notice

Vaccination Service Contact Centre

### Lot Information

Lot 1

Vaccination service contact centre

Options: Optional one year extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR529008 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £600,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS) |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8X8 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Apr 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR529008

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR529008
  Vaccination Service Contact Centre - Vaccination Service Contact Centre

## Notice URLs

- http://
- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000797227

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000797227. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000797227.json.