---
title: "Improvewell Feedback Solution NCA312"
ocid: "ocds-r6ebe6-0000797285"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000797285"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000797285.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000797285.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE)"
published: "2025-05-05"
---

# Improvewell Feedback Solution NCA312

Buyer: SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE)  
Current stage: Award  
OCID: ocds-r6ebe6-0000797285

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000797285)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000797285.json)

## Summary

The procurement process for the "Improvewell Feedback Solution NCA312" was conducted by Social Care and Social Work Improvement Scotland (Care Inspectorate) located in Dundee, UK. This tender falls under the industry category of social protection and involves a limited procurement method due to the exclusive rights held by the supplier. The process has moved to the Award stage, with the contract beginning on 15 April 2025, and set to run until 14 April 2028. The procurement method was carried out without prior publication of a call for competition, with the contract valued at £18,000. The decision to award the contract to ImproveWell LTD was based on the company's exclusive provision and intellectual property rights over the Improvewell Feedback Solution app license.

This tender presents growth opportunities specifically for businesses specialising in technological solutions for social care and protection. ImproveWell LTD, an SME based in London, was uniquely positioned to secure this contract due to its intellectual property over the product. This opportunity is best suited for entities that own exclusive resources or intellectual property, giving them leverage in offering unique solutions. The absence of competition highlights that businesses holding specific intellectual rights or niche market solutions can benefit greatly by offering exclusive services in sectors governed by public law.

## Notice

Improvewell Feedback Solution app license commencing 15 April 2025 till 14 April 2028.

### Lot Information

Lot 1

Improvewell feedback solution app license from 15 April 2025 till 14 April 2028

### Procurement Information

Supplier is the only provider of this license as they have created the product, own the IPR and will not provide it through a third party.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY529578 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £18,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOCIAL CARE AND SOCIAL WORK IMPROVEMENT SCOTLAND (CARE INSPECTORATE) |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4NY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | West End |
| Westminster constituency | Dundee Central |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMPROVEWELL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48331000 - Project management software package

## Release History

- 5 May 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY529578

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY529578
  Improvewell Feedback Solution NCA312 - Improvewell Feedback Solution app license commencing 15 April 2025 till 14 April 2028.

## Notice URLs

- http://
- http://www.careinspectorate.gov.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000797285

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000797285. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000797285.json.