---
title: "Repairs Management System"
ocid: "ocds-r6ebe6-0000798344"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000798344"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000798344.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000798344.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "RIVER CLYDE HOMES"
published: "2025-10-14"
---

# Repairs Management System

Buyer: RIVER CLYDE HOMES  
Current stage: Award  
OCID: ocds-r6ebe6-0000798344

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000798344)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000798344.json)

## Summary

The public procurement process involves River Clyde Homes, a buyer based in Greenock, UK, seeking a supplier for a Cloud Hosted Repairs Management System. The tender, titled "Repairs Management System," falls under the goods category with CPV classification 48421000. Situated in the Inverclyde region (UKM83), the procurement process is currently in the tender update stage. The updated deadline for submissions is now set for 16 June 2025, with bid opening also occurring on this date. The system is expected to be operational by April 2026. The procurement method being used is an open procedure, allowing competitive bids from various businesses to be submitted electronically via the PCS platform.

This tender presents a substantial opportunity for businesses specialising in cloud-based management systems and IT services, particularly those with experience in solutions for housing and community amenities. Companies capable of delivering a high-quality, competitively priced service have the potential for growth through securing this contract, which includes an initial four-year term with possible annual renewals. The project invites participation from enterprises equipped to provide electronic payment and invoicing services, aligning with modern digital and IT standards in procurement. The open nature of the process provides a level playing field for businesses aiming to expand their services within the public sector.

## Notice

River Clyde Homes Group (which comprise of River Clyde Homes and its wholly owned Subsidiary Homefix Scotland) requires to procure the services of an experienced and competent company to supply and implement a Cloud Hosted Repairs Management System. The solution must be in place and operational by April 2026. A detailed specification for the required solution is provided within the tender response document attached as Appendix A. This should be read and fully understood before submitting a tender response.

### Lot Information

Lot 1

River Clyde Homes Group (which comprise of River Clyde Homes and its wholly owned Subsidiary Homefix Scotland) requires to procure the services of an experienced and competent company to supply and implement a Cloud Hosted Repairs Management System. The solution must be in place and operational by April 2026. A detailed specification for the required solution is provided within the tender response document attached as Appendix A. This should be read and fully understood before submitting a tender response.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The contract will run for an initial four-year duration. RCH may wish, at its sole discretion, to extend any resultant agreement in 12 month increments, in perpetuity subject to the agreement of the successful bidder.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541372 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2025 |
| Submission deadline | 9 Jun 2025 |
| Future notice date | Not specified |
| Award date | 1 Sep 2025 |
| Contract period | Not specified |
| Recurrence | April 2029 |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £383,950 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RIVER CLYDE HOMES |
| Locality | GREENOCK |
| Post town | Paisley |
| Postcode | PA15 2UZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Inverclyde |
| Electoral ward | Inverclyde East Central |
| Westminster constituency | Inverclyde and Renfrewshire West |
| Delivery location | TLM83 Inverclyde, East Renfrewshire, and Renfrewshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROCC COMPUTERS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48421000 - Facilities management software package

## Release History

- 14 Oct 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541372
- 2 Jun 2025 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN531535
- 8 May 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY529918

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529918&idx=7
  2nd June 2025 - Retention Policy
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529918&idx=6
  27th May 2025 - Retention Policy
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529918&idx=1
  8th May 2025 - RCH646 - Repairs Management System Invitation to Tender
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529918&idx=2
  8th May 2025 - RCH646 - Appendix A - Tender Response Document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529918&idx=3
  8th May 2025 - RCH646 - Appendix B - Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529918&idx=4
  8th May 2025 - RCH646 - Appendix C - Certification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY529918&idx=5
  8th May 2025 - RCH646 - Appendix D - Data Protection Checklist
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY529918
  Repairs Management System - River Clyde Homes Group (which comprise of River Clyde Homes and its wholly owned Subsidiary Homefix Scotland) requires to procure the services of an experienced and competent company to supply and implement a Cloud Hosted Repairs Management System. The solution must be in place and operational by April 2026. A detailed specification for the required solution is provided within the tender response document attached as Appendix A. This should be read and fully understood before submitting a tender response.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT541372
  Repairs Management System - River Clyde Homes Group (which comprise of River Clyde Homes and its wholly owned Subsidiary Homefix Scotland) requires to procure the services of an experienced and competent company to supply and implement a Cloud Hosted Repairs Management System. The solution must be in place and operational by April 2026. A detailed specification for the required solution is provided within the tender response document attached as Appendix A. This should be read and fully understood before submitting a tender response.

## Notice URLs

- http://
- http://riverclydehomes.org.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798344
- https://www.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000798344. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000798344.json.