---
title: "Development of a Target Operating Model for Service Delivery For NHS 24"
ocid: "ocds-r6ebe6-0000802874"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000802874"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000802874.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000802874.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NHS 24"
published: "2025-07-03"
---

# Development of a Target Operating Model for Service Delivery For NHS 24

Buyer: NHS 24  
Current stage: Award  
OCID: ocds-r6ebe6-0000802874

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000802874)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000802874.json)

## Summary

NHS 24, a central purchasing body located in Edinburgh, UK, recently completed a procurement process for the "Development of a Target Operating Model for Service Delivery". The procedure was open to public tender and focused on the services industry category, specifically targeted towards the health sector. The awarded contract is centred around Glasgow under the classification code 79400000. The tender process reached its award stage with the contract being signed on 24th June 2025. The procurement, managed under an open procedure, highlights transparency and competitiveness, with a contract value set at £48,646. Interested parties had submitted their bids electronically, showcasing a modern and efficient bidding process.

This tender presents significant opportunities for businesses involved in consulting and business management services, particularly those specialising in healthcare solutions. With NHS 24's focus on creating an efficient service delivery model, companies experienced in the development of operational frameworks are at an advantage. Small and medium-sized enterprises, like Buchan + Associates, which successfully secured the contract, demonstrated competitive capability and are indicative of the type of firms well-suited for such public sector contracts. These opportunities can drive business growth by contributing to substantial public healthcare projects, which are often expanding and evolving.

## Notice

Development of a Target Operating Model for Service Delivery For NHS 24

### Lot Information

Lot 1

Development of a Target Operating Model for Service Delivery For NHS 24

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL533860 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £48,646 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS 24 |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUCHAN + ASSOCIATES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 3 Jul 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL533860

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL533860
  Development of a Target Operating Model for Service Delivery For NHS 24 - Development of a Target Operating Model for Service Delivery For NHS 24

## Notice URLs

- http://
- http://www.nhs24.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000802874

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000802874. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000802874.json.