---
title: "Student Online Support and Assistance Services"
ocid: "ocds-r6ebe6-0000807532"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000807532"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000807532.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000807532.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF EDINBURGH"
published: "2025-08-18"
---

# Student Online Support and Assistance Services

Buyer: UNIVERSITY OF EDINBURGH  
Current stage: Award  
OCID: ocds-r6ebe6-0000807532

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000807532)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000807532.json)

## Summary

The University of Edinburgh has successfully completed the procurement process for the "Student Online Support and Assistance Services," aimed at acquiring an online mental health platform. Categorized under services within the education industry, the procurement took place in Edinburgh, namely at the University of Edinburgh, with the contract signed on 12th August 2025. The tender followed an open procedure in alignment with the APUC framework 'Student Assistance Services' (SEC1005AP) to ensure high-quality, accessible mental health support. The contract, valued at £108,000, was awarded to Togetherall, a small to medium-sized enterprise (SME), facilitating the continuation of online mental health services for the university's students and staff.

This tender offers considerable opportunities for SMEs in the mental health services sector, showcasing the potential for growth by securing contracts with prominent institutions like the University of Edinburgh. Businesses that specialise in technology-driven healthcare solutions and have a proven track record in delivering robust mental health support platforms stand to benefit significantly from similar opportunities. The focus on digital services and frameworks like APUC presents a favourable environment for innovative companies seeking to expand their reach and influence in the educational sector.

## Notice

Direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) for the procurement of an online mental health platform.

### Lot Information

Lot 1

The University of Edinburgh has a duty to care to all students and staff, and a key part of fulfilling this responsibility is the provision of accessible, high-quality mental health and wellbeing support services. In recent years, the University has partnered with Togetherall, an established online mental health platform designed to provide early intervention for individuals experiencing psychological distress. Working on the success of this service, a direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) was carried out to continue providing an online mental health platform for our students and employees.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537177 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Aug 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £108,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EDINBURGH |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1HT |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOGETHERALL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 18 Aug 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537177

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537177
  Student Online Support and Assistance Services - Direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) for the procurement of an online mental health platform.

## Notice URLs

- http://
- http://www.ed.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000807532

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000807532. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000807532.json.