---
title: "2526/Apr/002/SSSC(DPS3) Support & Maintenance of D365, including MySSSC"
ocid: "ocds-r6ebe6-0000808242"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000808242"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000808242.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000808242.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "SCOTTISH SOCIAL SERVICES COUNCIL"
published: "2025-08-26"
---

# 2526/Apr/002/SSSC(DPS3) Support & Maintenance of D365, including MySSSC

Buyer: SCOTTISH SOCIAL SERVICES COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000808242

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000808242)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000808242.json)

## Summary

The Scottish Social Services Council, based in Dundee, has completed an open procurement process to secure a contract for the support and maintenance of D365, including the MySSSC platform. The awarded contract, with a start date of 1 September 2025 and a potential duration until 31 August 2030, is valued at approximately £3,471,693 GBP. This procurement falls under the services category and was conducted using an open procedure method. The contract was awarded to Telefonica Tech UK Business Applications Limited, a large-scale supplier situated in Glasgow. The relevant industry category is social protection, and the procurement was marked complete on 26 August 2025, indicating the transition to the awarded contract phase.

This tender presents significant opportunities for businesses involved in digital technology and cyber services, specifically for those with expertise in software support and maintenance. Although the contract has been awarded to a large supplier, smaller enterprises with capabilities in similar digital services should note potential future opportunities as the contract includes an uncommitted allowance for developmental work. Engaging in these procurement processes can assist businesses in expanding their reach within public sector contracts, especially those equipped to deliver robust IT support solutions in alignment with governmental standards. Furthermore, this contract underlines the importance of digital services in the public sector, paving the way for increasing demand within this market.

## Notice

The Scottish Social Services Council has a requirement to place a contract with an external service provider for the provision of Support and Maintenance of D365 including MySSSC.

### Lot Information

Lot 1

The Scottish Social Services Council has a requirement to place a contract with an external service provider for the provision of Support & Maintenance of D365, including MySSSC. Commencing 1 September 2025 till 31 August 2030 with the option to extend for 2 x 12 month periods thereafter.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537735 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Aug 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,471,693 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH SOCIAL SERVICES COUNCIL |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 4NY |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | West End |
| Westminster constituency | Dundee Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TELEFONICA TECH UK BUSINESS APPLICATIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Aug 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537735

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537735
  2526/Apr/002/SSSC(DPS3) Support & Maintenance of D365, including MySSSC - The Scottish Social Services Council has a requirement to place a contract with an external service provider for the provision of Support and Maintenance of D365 including MySSSC.

## Notice URLs

- http://
- http://www.sssc.uk.com
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000808242

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000808242. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000808242.json.