---
title: "CareFirst Applications Hosted & Managed Service"
ocid: "ocds-r6ebe6-0000808735"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000808735"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000808735.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000808735.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "THE HIGHLAND COUNCIL"
published: "2025-08-29"
---

# CareFirst Applications Hosted & Managed Service

Buyer: THE HIGHLAND COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000808735

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000808735)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000808735.json)

## Summary

The Highland Council has completed a procurement process titled "CareFirst Applications Hosted & Managed Service," aimed at providing a managed service, support, hosting, and maintenance for the CareFirst application. This contract is a call-off from the Crown Commercial Services GCloud 14 framework and serves the general public services industry, specifically under CPV code 72261000 for IT services. The procurement process utilised a limited procurement method, with no prior call for competition due to the specific requirements that could only be fulfilled by the current supplier. The contract is valued at £788,862 and was signed on 29th August 2025. It reflects the services being delivered in Inverness, UKM6, by the chosen supplier, OLM Systems Ltd.

This tender presents growth opportunities, particularly for businesses specialising in IT services, software support, and managed service provision, especially those familiar with public sector frameworks like GCloud. While this particular contract was awarded directly to a current supplier without prior competition, it highlights the importance of understanding frameworks and maintaining strong relationships with potential buyers like The Highland Council. Additionally, the contract demonstrates the demand in public sectors for specialised companies that can seamlessly integrate support and maintenance services, presenting an attractive domain for small and medium-sized enterprises (SMEs) in the IT industry looking to expand their public sector engagements.

## Notice

Provision of Carefirst application managed service, support and hosting, and maintenance. This is a call-off from Crown Commercial Services GCloud 14 framework

### Lot Information

Lot 1

Provision of Carefirst application managed service, support and hosting, and maintenance. This is a call-off from Crown Commercial Services GCloud 14 framework

### Procurement Information

This procurement is a compliant direct award from Crown Commercial Services GCloud 14 framework. Support and maintenance of the current software solution can only be carried out by the current supplier

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG538085 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Aug 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £788,862 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE HIGHLAND COUNCIL |
| Locality | INVERNESS |
| Post town | Inverness |
| Postcode | IV3 5NX |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Inverness West |
| Westminster constituency | Inverness, Skye and West Ross-shire |
| Delivery location | TLM6 Highlands and Islands |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OLM SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72261000 - Software support services

## Release History

- 29 Aug 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG538085

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG538085
  CareFirst Applications Hosted & Managed Service - Provision of Carefirst application managed service, support and hosting, and maintenance. This is a call-off from Crown Commercial Services GCloud 14 framework

## Notice URLs

- http://
- http://www.highland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000808735

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000808735. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000808735.json.