---
title: "Cloud - Based Computerised Maintenance Management System"
ocid: "ocds-r6ebe6-0000808881"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000808881"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000808881.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000808881.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "NATIONAL LIBRARY OF SCOTLAND"
published: "2026-02-23"
---

# Cloud - Based Computerised Maintenance Management System

Buyer: NATIONAL LIBRARY OF SCOTLAND  
Current stage: Award  
OCID: ocds-r6ebe6-0000808881

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## Summary

The National Library of Scotland is undertaking a procurement process to acquire a Cloud-Based Computerised Maintenance Management System (CMMS). Located at George IV Bridge, Edinburgh, the Library is focused on the Recreation, Culture, and Religion industry category within the UKM region. Using an open procedure, this tender aims to develop a cloud-first approach via a fully hosted Software as a Service solution to improve its Estate Team operations. The procurement has moved to the award and contract stage as of February 2026, following previous stages of planning and tender. The initial contract, valued at £150,000, was signed on 19 February 2026, with an option to renew for up to three more terms of 24 months each.

This procurement provides significant opportunities for technology-oriented SMEs, particularly those specialising in cloud solutions and software services, to expand their market reach. With 13 bids submitted, including 11 from SMEs, this showcases a competitive environment that allows businesses to showcase their cloud-based solutions tailored for information and operations management. The winning bidder, Concerto Support Services, highlights that SMEs with expertise in cloud-based SaaS and those able to deliver training and ongoing service support are positioned well to compete for such contracts, thereby enhancing their business growth and reputation.

## Notice

The National Library of Scotland ("the Library") is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library's needs. The Library expects no on-premise installation.

### Lot Information

Lot 1

The National Library of Scotland (the Library) is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library's needs. The Library expects no on-premise installation. The new CMMS will be able to mange all of the Library's premises including 4 sites in Edinburgh and 2 sites in Glasgow. The required CMMS solution is expected to provide functionalities to assist the Library to achieve the following objectives: - Reduce the time staff and managers spend running maintenance operations by streamlining processes. - Provide clear reports, allowing the maintenance manager to keep track of spending and ensure money is used wisely. - Enable staff, contractors, and users to easily report problems and see how repairs are progressing. - Track jobs by time and cost, enabling clear understanding of how long things take and how much they cost. - Report on performance to help improve services. - Provide information that helps prove value for money to the Library and its Board. - Connect with smart devices and cloud-based systems to improve automation and data sharing.. The initial contract is 3 years, with an option to extend for 3 x 24 months.

Renewal: 3 x 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB550184 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2026 |
| Submission deadline | 8 Oct 2025 |
| Future notice date | Not specified |
| Award date | 19 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Estimated to issue contract notice for replacement system in 3,5,7 or 9 years from now, depending on winning tenderer's performance. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | Not specified |
| Contracts value | £150,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL LIBRARY OF SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1EW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONCERTO SUPPORT SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package
- 48420000 - Facilities management software package and software package suite

## Release History

- 23 Feb 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB550184
- 4 Sep 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538528

## Documents

- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP538528&idx=1
  4th September 2025 - CMMS-Invitation to Tender (ITT)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP538528&idx=2
  4th September 2025 - CMMS-ITT Annex B (Appendix 1-4)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP538528&idx=3
  4th September 2025 - CMMS-Requirements Specification
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP538528&idx=4
  4th September 2025 - CMMS-Quality Response Document
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP538528&idx=5
  4th September 2025 - CMMS-Quality Response Document (Additional Information)
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP538528&idx=6
  4th September 2025 - CMMS Pricing Schedule
- https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP538528&idx=7
  4th September 2025 - CMMS - Conditions of Contract Model Form for Service
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538528
  Cloud - Based Computerised Maintenance Management System - The National Library of Scotland ("the Library") is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library's needs. The Library expects no on-premise installation.
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB550184
  Cloud - Based Computerised Maintenance Management System - The National Library of Scotland ("the Library") is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library's needs. The Library expects no on-premise installation.

## Notice URLs

- http://
- http://www.nls.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000808881
- https://www.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000808881. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000808881.json.