---
title: "Star Chillers Maintenance Services"
ocid: "ocds-r6ebe6-0000809606"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000809606"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000809606.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000809606.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "UNIVERSITY OF EDINBURGH"
published: "2025-09-11"
---

# Star Chillers Maintenance Services

Buyer: UNIVERSITY OF EDINBURGH  
Current stage: Award  
OCID: ocds-r6ebe6-0000809606

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000809606.json)

## Summary

The University of Edinburgh has concluded a procurement process for the maintenance of Star chillers, resulting in the award of a contract to Star Refrigeration Limited. As the buying organisation, the University required preventive and reactive maintenance services for its chilled water systems located on the rooftop of the James Clerk Maxwell Building. This contract, under the award stage, was initiated using a limited procurement method without prior publication of a call for competition, justified by the unique technical capabilities and proprietary access held by Star Refrigeration Limited. The contract commences on 1st September 2025 and will run through to 31st August 2030, located within Edinburgh, falling under the 'Services' procurement category specifically related to education.

This tender highlights growth opportunities for businesses holding exclusive technical rights, where specific expertise is required. As Star engineers possess factory training and exclusive access to essential servicing software and genuine replacement parts, this award reaffirms the competitive advantage of businesses possessing unique intellectual property and specialised capabilities. Opportunities akin to this are highly lucrative for those entities that manufacture products requiring in-house expertise for maintenance or who can deliver specialised services in accordance with stringent regulatory compliance. Such contracts are particularly suited to SMEs equipped to provide niche services that leverage technical exclusivity, offering them substantial business growth within specialised markets.

## Notice

The University of Edinburgh has appointed a supplier to provide preventative and reactive maintenance services for Star water chillers. An agreement is required to ensure the chilled water systems located on the roof of James Clerk Maxwell Building remain in operation, as these are critical for the core business of the University. The chillers currently in operation are manufactured by Star, and their maintenance requires manufacturer-specific expertise, tools, and diagnostic software that are not accessible to third-party service providers. Only Star Refrigeration Ltd has the technical capability and legal right to fully service and maintain these systems in compliance with manufacturer specifications. In particular: o Only Star engineers are factory trained and authorised to work on these systems; o Proprietary software and diagnostic protocols required for effective servicing and fault resolution are not available to non-OEM providers; o Star holds exclusive access to genuine replacement parts and firmware updates; Maintenance by unauthorised third parties would invalidate existing warranties and may compromise system performance and compliance with relevant legislation, including F-Gas and health & safety requirements. Contract start date 1st September 2025 Contract end date 31st August 2030 Any built-in/optional extensions: N/A

### Lot Information

Lot 1

The University of Edinburgh has appointed a supplier to provide preventative and reactive maintenance services for Star water chillers. An agreement is required to ensure the chilled water systems located on the roof of James Clerk Maxwell Building remain in operation, as these are critical for the core business of the University. The chillers currently in operation are manufactured by Star, and their maintenance requires manufacturer-specific expertise, tools, and diagnostic software that are not accessible to third-party service providers. Only Star Refrigeration Ltd has the technical capability and legal right to fully service and maintain these systems in compliance with manufacturer specifications. In particular: o Only Star engineers are factory trained and authorised to work on these systems; o Proprietary software and diagnostic protocols required for effective servicing and fault resolution are not available to non-OEM providers; o Star holds exclusive access to genuine replacement parts and firmware updates; o Maintenance by unauthorised third parties would invalidate existing warranties and may compromise system performance and compliance with relevant legislation, including F-Gas and health & safety requirements. Total contract length 60 months (5 years) Contract start date: 1st September 2025 Contract end date: 31st August 2030 Any built-in/optional extensions: N/A

### Procurement Information

The University of Edinburgh has appointed a supplier to provide preventative and reactive maintenance services for Star water chillers. An agreement is required to ensure the chilled water systems located on the roof of James Clerk Maxwell Building remain in operation, as these are critical for the core business of the University. In particular: - Only Star engineers are factory trained and authorised to work on these systems; - Proprietary software and diagnostic protocols required for effective servicing and fault resolution are not available to non-OEM providers; - Star holds exclusive access to genuine replacement parts and firmware updates. Maintenance by unauthorised third parties would invalidate existing warranties and may compromise system performance and compliance with relevant legislation, including F-Gas and health & safety requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538967 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £72,891 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EDINBURGH |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1HT |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STAR REFRIGERATION |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services
- 50100000 - Repair, maintenance and associated services of vehicles and related equipment

## Release History

- 11 Sep 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538967

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538967
  Star Chillers Maintenance Services - The University of Edinburgh has appointed a supplier to provide preventative and reactive maintenance services for Star water chillers. An agreement is required to ensure the chilled water systems located on the roof of James Clerk Maxwell Building remain in operation, as these are critical for the core business of the University. The chillers currently in operation are manufactured by Star, and their maintenance requires manufacturer-specific expertise, tools, and diagnostic software that are not accessible to third-party service providers. Only Star Refrigeration Ltd has the technical capability and legal right to fully service and maintain these systems in compliance with manufacturer specifications. In particular: o Only Star engineers are factory trained and authorised to work on these systems; o Proprietary software and diagnostic protocols required for effective servicing and fault resolution are not available to non-OEM providers; o Star holds exclusive access to genuine replacement parts and firmware updates; Maintenance by unauthorised third parties would invalidate existing warranties and may compromise system performance and compliance with relevant legislation, including F-Gas and health & safety requirements. Contract start date 1st September 2025 Contract end date 31st August 2030 Any built-in/optional extensions: N/A

## Notice URLs

- http://
- http://www.ed.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000809606
- https://scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000809606. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000809606.json.