--- title: "Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers" ocid: "ocds-r6ebe6-0000811037" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811037" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811037.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811037.json" source: "Public Contracts Scotland" current_stage: "Tender" buyer: "CALMAC FERRIES LIMITED" published: "2025-09-23" --- # Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers Buyer: CALMAC FERRIES LIMITED Current stage: Tender OCID: ocds-r6ebe6-0000811037 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811037) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000811037.json) ## Summary CalMac Ferries Limited is spearheading a procurement process for the "Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers". This initiative falls under the services category and is located in the UKM region, specifically at the Troon Ferry Terminal. The procurement is currently in the tender stage, having commenced on the 23rd of September 2025, and will conclude on the 28th of October 2025. The process is open, employing an open procedure and will be primarily conducted through electronic submissions. Interested suppliers should be aware that the award period will begin directly after the tender period on the same day, the 28th of October 2025. This tender offers significant opportunities for businesses specialising in innovative technology solutions, particularly those with expertise in accessibility and real-time information systems. Companies with a robust track record in smartphone-based visual tagging solutions will find this project particularly appealing. With an initial contract period of 12 months and the possibility of extending this framework to an additional 48 months across multiple CFL locations, there is a substantial growth opportunity for firms capable of delivering high-quality and inclusive services. The criteria for success in this contract include both technical competency and competitive pricing, with quality being assessed at 60% and price at 40%. Thus, businesses experienced in delivering detailed and quality-oriented solutions to transport or similar sectors will find themselves well-positioned to compete. ## Notice CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL's Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network. ### Lot Information Lot 1 CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL's Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network. Renewal: Thereafter, the Framework prices for the listed items shall remain fixed for an initial period of 12-months. Upon successful completion of this period, the Contractor may be awarded the remaining 48-months of the Agreement, which shall be divided into two extension options of 24-months each. Both extension periods must also be based on fixed prices. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539851 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Sep 2025 | | Submission deadline | 28 Oct 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CALMAC FERRIES LIMITED | | Locality | GOUROCK | | Post town | Paisley | | Postcode | PA19 1QP | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Inverclyde | | Electoral ward | Inverclyde West | | Westminster constituency | Inverclyde and Renfrewshire West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services ### Codes - 63724000 - Navigation services ## Release History - 23 Sep 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539851 ## Documents - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539851 Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers - CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL's Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network. ## Notice URLs - http:// - http://www.calmac.co.uk - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000811037 - https://www.publictendersscotland.publiccontractsscotland.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811037. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000811037.json.