---
title: "Housing Tenant Engagement Platform"
ocid: "ocds-r6ebe6-0000811318"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811318"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811318.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811318.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "STIRLING COUNCIL"
published: "2025-09-25"
---

# Housing Tenant Engagement Platform

Buyer: STIRLING COUNCIL  
Current stage: Award  
OCID: ocds-r6ebe6-0000811318

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811318)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000811318.json)

## Summary

The procurement process conducted by Stirling Council focused on acquiring a Housing Tenant Engagement Platform for its housing service. The contracting procedure reached the award and contract stages, with the contract becoming active on 18th December 2024. Stirling Council, classified as a regional or local authority, acted as the central purchasing body, while the supplier awarded was CX-Feedback, an SME based in Glasgow. The procurement method employed was an open procedure, and the primary category was goods. The process took place in Stirling, with the tender tagged under industry classifications related to general public services and housing and community amenities.

This tender presents substantial opportunities for businesses specialising in digital engagement platforms, particularly those with solutions tailored for public services and housing sectors. SMEs, like CX-Feedback, are well-suited for such procurements, given their agility and specialised expertise. Participating in tenders like this enables businesses to expand their footprint in the public sector and align their offerings with governmental digital transformation and community engagement objectives. This framework agreement aligns with G-Cloud 14, reflecting a strategic move towards innovative, cloud-based solutions for enhancing tenant engagement.

## Notice

A tenant engagement platform for the council's housing service.

### Lot Information

Lot 1

A tenant engagement platform for the council's housing service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540058 |
| Notice type | PCS Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £32,020 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STIRLING COUNCIL |
| Locality | STIRLING |
| Post town | Falkirk and Stirling |
| Postcode | FK7 7QA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM02 Perth and Kinross, and Stirling |
| Local authority | Stirling |
| Electoral ward | Stirling East |
| Westminster constituency | Stirling and Strathallan |
| Delivery location | TLM77 Perth and Kinross, and Stirling |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CX-FEEDBACK |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30211300 - Computer platforms

## Release History

- 25 Sep 2025 at 00:00 - Award - PCS Notice - Website Contract Award Notice - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540058

## Documents

- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540058
  Housing Tenant Engagement Platform - A tenant engagement platform for the council's housing service.

## Notice URLs

- http://
- http://www.stirling.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000811318

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811318. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000811318.json.