--- title: "Award of Revenue, Benefits & Workflow System" ocid: "ocds-r6ebe6-0000811331" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811331" markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811331.md" json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000811331.json" source: "Public Contracts Scotland" current_stage: "Award" buyer: "NORTH LANARKSHIRE COUNCIL" published: "2025-10-07" --- # Award of Revenue, Benefits & Workflow System Buyer: NORTH LANARKSHIRE COUNCIL Current stage: Award OCID: ocds-r6ebe6-0000811331 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811331) [Download OCDS JSON](https://d3tenders.com/contract/ocds-r6ebe6-0000811331.json) ## Summary North Lanarkshire Council, based in Motherwell, has awarded a contract for the provision of a Revenue, Benefits & Workflow System to Civica UK Limited. The contract was directly awarded without competition as part of the services industry category, focusing on IT services including consulting and software development. This procurement process started on the 4th of January 2026 and it aims to implement a comprehensive system to effectively manage statutory services such as Council Tax Billing, Non-Domestic Rates Billing, Housing Benefit, and other related welfare services. The total value of the contract is £4,500,000 and it has been awarded at the award stage of the procurement process. This tender presents significant business growth opportunities, particularly for enterprises that specialise in IT services, software solutions, and consulting related to the local government sector. Companies with expertise in developing integrated systems for public sector services would find this type of procurement highly suited to their skill set. Furthermore, as the contract has already been awarded, businesses may still explore potential subcontracting opportunities or look to engage with North Lanarkshire Council for future projects. The contract being awarded directly without competition highlights the importance of building strong pre-existing relationships with buying organisations. ## Notice The council has a statutory requirement to provide the below Revenues and Benefits services:-- Council Tax Billing & Collection- Non-Domestic Rates Billing & Collection- Housing Benefit & Council Tax Reduction- Discretionary Housing Payment- Scottish Welfare FundThe council require an integrated Revenues and Benefits system and document and workflow system to administer to support the delivery of the above critical and essential services accurately, efficiently and timeously. ## Key Details | Field | Value | | --- | --- | | Publication source | Public Contracts Scotland | | Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540770 | | Notice type | PCS Notice - Quick Quote Award | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Direct | | Procurement method details | The contract is awarded to a single supplier without competition. | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Oct 2025 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 7 Oct 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £4,500,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Not specified | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH LANARKSHIRE COUNCIL | | Additional buyers | ABERDEEN CITY COUNCIL; ABERDEENSHIRE COUNCIL; CLACKMANNANSHIRE COUNCIL; CONSUMER SCOTLAND; DUNDEE AND ANGUS COLLEGE; EAST DUNBARTONSHIRE COUNCIL; FALKIRK COUNCIL; FIFE COUNCIL; FORESTRY AND LAND SCOTLAND; HIGHLANDS AND ISLANDS ENTERPRISE; NHS FIFE; NHS HIGHLAND; NHS LANARKSHIRE; PERTH & KINROSS COUNCIL; REGISTERS OF SCOTLAND; SCOTTISH GOVERNMENT; SCOTTISH POLICE AUTHORITY; SOUTH AYRSHIRE COUNCIL; STIRLING COUNCIL; UNIVERSITY OF STIRLING | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH1 3DG | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM34 North Lanarkshire | | Local authority | North Lanarkshire | | Electoral ward | Motherwell South East and Ravenscraig | | Westminster constituency | Motherwell, Wishaw and Carluke | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 42 | | Supplier names | A M PHILLIP TRUCKTECH; AGILE SOLUTIONS GB; ALLAN INGRAM INDUSTRIAL CLEANING SERVICES; ASA RECRUITMENT (QUICK QUOTES; ATLANTIC SALMON TRUST; AYRSHIRE CHAMBER OF COMMERCE; BMES (SCOTLAND; BRIGHT DIGITAL MARKETING LTD (BRIGHT SIGNALS; BRODIES; CARAT; CIVICA; D&J TAXIS; EDE & RAVENSCROFT; EDINBURGH INNOVATIONS; ELECTRO-TEK; G3 CONSULTING ENGINEERS; GEORGE BEATTIE & SONS; GSS NI T/A PLOTBOX; HARVEY NASH; HAVSCO; HEALES HEALTH SERVICES; HERIOT-WATT UNIVERSITY; ICS OPERATIONS; IGNITE CONSULTING; IMPERIAL CIVIL ENFORCEMENT SOLUTIONS; INSIGHT DIRECT (UK; JOHN DOE GROUP; JUMP RESEARCH; LUDDON CONSTRUCTION; MBM PRINT; PA CONSULTING GROUP; RICHARD IRVIN FM; SCOTTISH COMMUNITY DEVELOPMENT CENTRE; SIRONA MEDICAL; SOLE TRADER; SPINWELL GLOBAL; SYNAPTIK; THE KEIL CENTRE; THE MAGIC BROOM; THE PLAY COMPANY INTERNATIONAL; VENESKY BROWN; W H KIRKWOOD | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 7 Oct 2025 at 10:23 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540770 ## Notice URLs - http://https://www.northlanarkshire.gov.uk/ - http://www.aberdeenshire.gov.uk - http://www.clacks.gov.uk/business/corporateprocurementprocess/ - http://www.eastdunbarton.gov.uk - http://www.falkirk.gov.uk - http://www.fife.gov.uk - http://www.forestryandland.gov.scot - http://www.hie.co.uk - http://www.nhsfife.org - http://www.nhshighland.scot.nhs.uk - http://www.nhslanarkshire.org.uk - http://www.pkc.gov.uk - http://www.ros.gov.uk - http://www.scotland.gov.uk - http://www.south-ayrshire.gov.uk/procurement/ - http://www.spa.police.uk - http://www.stir.ac.uk/finance-office/procurement/ - http://www.stirling.gov.uk - https://consumer.scot/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000811331. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000811331.json.